{"id":559163,"date":"2021-03-11T15:11:00","date_gmt":"2021-03-11T15:11:00","guid":{"rendered":"https:\/\/www.capgemini.com\/?post_type=research-and-insight&p=523505"},"modified":"2025-03-11T08:54:58","modified_gmt":"2025-03-11T08:54:58","slug":"the-wake-up-call-2","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/","title":{"rendered":"The wake-up call: Consumer products and retail organisations should brace future disruption with a resilient supply chain"},"content":{"rendered":"\n
\"\"<\/picture><\/div>
<\/div>
<\/div><\/div>

The wake-up call <\/h1><\/div>
Download report<\/span>4 MB pdf<\/span><\/a><\/div>
Download infographic<\/span>4 MB pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n
\n

CPR organisations should brace for future disruptions with a resilient supply chain<\/h3>\n\n\n\n

The COVID pandemic hit the supply chains of consumer products and retail organisations with seismic force. Organisations must face the fact that in the new normal, this sort of volatility is bound to reoccur, be it through natural calamities, geo-political issues, or more pandemics. The question is, are they ready?<\/p>\n\n\n\n

To understand the challenges that organisations face and how they are responding, for the latest report from the Capgemini Research Institute \u2013 The wake-up call: Building supply chain resilience in consumer products and retail for a post-COVID world<\/em><\/strong> \u2013 we launched a survey of more than 400 executives from CPR organisations across eleven countries.<\/p>\n\n\n\n

We found that COVID has had a massive impact on consumer demand patterns and supply chains, with 85% of consumer products companies and 88% of retailers facing disruptions and dramatically shifting the trend towards ecommerce. This has forced many CPR companies to rethink their supply chains. In fact, 66% of organisations foresee significant changes to their supply chain strategy in the next three years.<\/p>\n\n\n\n

In light of this disruption, organisations should realign supply chain strategy, adapting new ways to handle disruptions and assess supply chain resilience for visibility through demand sensing and control towers, agility, diversification, and contingency planning. They should also industrialise automation across the entire supply chain, including warehouses and stores. Finally, they should overhaul last-mile delivery to ride through disruptions through optimised store network, flexible workforce policies, and collaborative models.<\/p>\n\n\n\n

We don\u2019t know what the future holds, but we do know it will be volatile. To thrive in it, CPR firms have to be resilient. For more information on building supply chain resilience in the CPR industry, download the report<\/a>. Most importantly, be well and focus on what matters to you.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"

The COVID pandemic hit the supply chains of consumer products and retail organizations with seismic force. Organizations must face the fact<\/p>\n","protected":false},"author":23,"featured_media":559165,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"a5da09df-b88e-4c4a-8cbe-c43d80974915\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":true,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"","related_resource_id":0,"related_resource_size":"","related_resource_type":"","cg_author":0,"_yoast_wpseo_primary_theme":0,"primary_term":"Supply chain","featured_focal_points":""},"tags":[],"research-and-insight-type":[41,348],"theme":[391],"brand":[],"service":[192],"industry":[36,198],"partners":[],"content-group":[],"class_list":["post-559163","research-and-insight","type-research-and-insight","status-publish","has-post-thumbnail","hentry","research-and-insight-type-cri-report","research-and-insight-type-report","theme-supply-chain","service-customer-experience","industry-consumer-products","industry-retail"],"yoast_head":"\nThe wake-up call: Consumer products and retail organisations should brace future disruption with a resilient supply chain - Capgemini UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The wake-up call: Consumer products and retail organisations should brace future disruption with a resilient supply chain\" \/>\n<meta property=\"og:description\" content=\"The COVID pandemic hit the supply chains of consumer products and retail organizations with seismic force. Organizations must face the fact\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini UK\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-11T08:54:58+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/03\/Capgemini_CPRD_Supply-Chain_wake-up-call.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2880\" \/>\n\t<meta property=\"og:image:height\" content=\"1800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/\",\"url\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/\",\"name\":\"The wake-up call: Consumer products and retail organisations should brace future disruption with a resilient supply chain - Capgemini UK\",\"isPartOf\":{\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/03\/Capgemini_CPRD_Supply-Chain_wake-up-call.jpg\",\"datePublished\":\"2021-03-11T15:11:00+00:00\",\"dateModified\":\"2025-03-11T08:54:58+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/#primaryimage\",\"url\":\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/03\/Capgemini_CPRD_Supply-Chain_wake-up-call.jpg\",\"contentUrl\":\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/03\/Capgemini_CPRD_Supply-Chain_wake-up-call.jpg\",\"width\":2880,\"height\":1800},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Research & insights\",\"item\":\"https:\/\/www.capgemini.com\/gb-en\/research-and-insight\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The wake-up call: Consumer products and retail organisations should brace future disruption with a resilient supply chain\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/#website\",\"url\":\"https:\/\/www.capgemini.com\/gb-en\/\",\"name\":\"Capgemini UK\",\"description\":\"Get the future you want\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.capgemini.com\/gb-en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"The wake-up call: Consumer products and retail organisations should brace future disruption with a resilient supply chain - Capgemini UK","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/","og_locale":"en_GB","og_type":"article","og_title":"The wake-up call: Consumer products and retail organisations should brace future disruption with a resilient supply chain","og_description":"The COVID pandemic hit the supply chains of consumer products and retail organizations with seismic force. Organizations must face the fact","og_url":"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/","og_site_name":"Capgemini UK","article_modified_time":"2025-03-11T08:54:58+00:00","og_image":[{"width":2880,"height":1800,"url":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/03\/Capgemini_CPRD_Supply-Chain_wake-up-call.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/","url":"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/","name":"The wake-up call: Consumer products and retail organisations should brace future disruption with a resilient supply chain - Capgemini UK","isPartOf":{"@id":"https:\/\/www.capgemini.com\/gb-en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/#primaryimage"},"image":{"@id":"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/03\/Capgemini_CPRD_Supply-Chain_wake-up-call.jpg","datePublished":"2021-03-11T15:11:00+00:00","dateModified":"2025-03-11T08:54:58+00:00","breadcrumb":{"@id":"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/#primaryimage","url":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/03\/Capgemini_CPRD_Supply-Chain_wake-up-call.jpg","contentUrl":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/03\/Capgemini_CPRD_Supply-Chain_wake-up-call.jpg","width":2880,"height":1800},{"@type":"BreadcrumbList","@id":"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Research & insights","item":"https:\/\/www.capgemini.com\/gb-en\/research-and-insight\/"},{"@type":"ListItem","position":2,"name":"The wake-up call: Consumer products and retail organisations should brace future disruption with a resilient supply chain"}]},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/gb-en\/#website","url":"https:\/\/www.capgemini.com\/gb-en\/","name":"Capgemini UK","description":"Get the future you want","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/gb-en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"}]}},"theme_term_info":[{"id":391,"name":"Supply chain"}],"industry_term_info":[{"id":36,"name":"Consumer products"},{"id":198,"name":"Retail"}],"services_term_info":[{"id":192,"name":"Customer experience"}],"partners_term_info":[],"brand_term_info":[],"brand_term":[],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"The wake-up call: Consumer products and retail organisations should brace future disruption with a resilient supply chain","url":"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/"},"thumbnailUrl":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/03\/Capgemini_CPRD_Supply-Chain_wake-up-call.jpg?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/03\/Capgemini_CPRD_Supply-Chain_wake-up-call.jpg"},"articleSection":"Uncategorized","author":[],"creator":[],"publisher":{"@type":"Organization","name":"Capgemini UK","logo":""},"keywords":[],"dateCreated":"2021-03-11T15:11:00Z","datePublished":"2021-03-11T15:11:00Z","dateModified":"2025-03-11T08:54:58Z"},"rendered":"<meta name=\"parsely-title\" content=\"The wake-up call: Consumer products and retail organisations should brace future disruption with a resilient supply chain\" \/>\n<meta name=\"parsely-link\" content=\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/the-wake-up-call\/\" \/>\n<meta name=\"parsely-type\" content=\"post\" \/>\n<meta name=\"parsely-image-url\" content=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/03\/Capgemini_CPRD_Supply-Chain_wake-up-call.jpg?w=150&h=150&crop=1\" \/>\n<meta name=\"parsely-pub-date\" content=\"2021-03-11T15:11:00Z\" \/>\n<meta name=\"parsely-section\" content=\"Uncategorized\" \/>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/capgemini.com\/p.js"},"archive_status":false,"featured_image_src":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/03\/Capgemini_CPRD_Supply-Chain_wake-up-call.jpg","featured_image_alt":"","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Capgemini UK","distributor_original_site_url":"https:\/\/www.capgemini.com\/gb-en","push-errors":false,"tag_names":[],"featured_image_url":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/03\/Capgemini_CPRD_Supply-Chain_wake-up-call.jpg","_links":{"self":[{"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/research-and-insight\/559163","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/research-and-insight"}],"about":[{"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/types\/research-and-insight"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/users\/23"}],"version-history":[{"count":9,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/research-and-insight\/559163\/revisions"}],"predecessor-version":[{"id":685232,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/research-and-insight\/559163\/revisions\/685232"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/media\/559165"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/media?parent=559163"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/tags?post=559163"},{"taxonomy":"research-and-insight-type","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/research-and-insight-type?post=559163"},{"taxonomy":"theme","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/theme?post=559163"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/brand?post=559163"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/service?post=559163"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/industry?post=559163"},{"taxonomy":"partners","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/partners?post=559163"},{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/content-group?post=559163"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}