{"id":540389,"date":"2013-12-10T23:18:00","date_gmt":"2013-12-10T23:18:00","guid":{"rendered":"https:\/\/www.capgemini.com\/gb-en\/?post_type=press-release&#038;p=540389"},"modified":"2026-03-06T10:16:03","modified_gmt":"2026-03-06T10:16:03","slug":"nearly-two-thirds-of-businesses-struggle-to-make-use-of-digital-innovation","status":"archive","type":"press-release","link":"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/nearly-two-thirds-of-businesses-struggle-to-make-use-of-digital-innovation\/","title":{"rendered":"Nearly two-thirds of businesses struggle to make use of digital innovation"},"content":{"rendered":"\t\t<div class=\"wp-block-cg-blocks-hero-press-release\">\n\t\t\t<header class=\"header-hero-press-release\" role=\"main\" id=\"main-content-press-release\">\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<div class=\"hero-press-release\">\n\t\t\t\t\t\t<div class=\"hero-press-release-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t<div class=\"col-12\">\n\t\t\t\t\t\t\t\t\t<div class=\"header-title\">\n\t\t\t\t\t\t\t\t\t\t<h1>\n\t\t\t\t\t\t\t\t\t\t\tNearly two-thirds of businesses struggle to make use of digital innovation\t\t\t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"header-description\">\n\t\t\t\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"header-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Dec 10, 2013<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hero-press-release-downloads\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"download-item\" type=\"download\" href=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2022\/05\/06_18_wwr2013_spotlight_pr-51.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Opens in a new window\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-icon\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-title\">Download press release<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-props\">358 KB  pdf<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/header>\n\t\t<\/div>\n\t\t\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\" id=\"introParaWrapper\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/nearly-two-thirds-of-businesses-struggle-to-make-use-of-digital-innovation\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/nearly-two-thirds-of-businesses-struggle-to-make-use-of-digital-innovation\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\"><strong>New <a href=\"http:\/\/www.uk.capgemini-consulting.com\/resource-file-access\/resource\/pdf\/digital_innovation09_1_12_13.pdf\">research<\/a> [pdf] from Capgemini Consulting, drawing on the views of 57 leading Senior Executives<sup>1<\/sup>, shows that nearly two-thirds (64%) of businesses in the UK struggle to monitor and realise the benefits from digital innovation. This is despite the fact that 100% the businesses surveyed believe that embracing digital innovation would make their organisation more competitive. \u00a0<\/strong><br>\u00a0<br>The research, carried out at the Senior Executive level across a range of sectors including insurance, financial services and retail, also reveals that only 21% are happy with the ability of their businesses to deliver digital innovation. Further key findings include:<\/h2><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\" id=\"quoteWrapper\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>l&gt;<br><strong>50%<\/strong> of executives believe that organisational culture is the biggest challenge to digital innovation and <strong>48%<\/strong> think innovation is impeded by a lack of IT capability<br>Only <strong>28%<\/strong> felt their organisation had a clearly identified and well utilised enterprise-wide innovation process<br>Only<strong> 26%<\/strong> believe they are able to easily access and sort the best digital innovation ideas<\/p>\n\n\n\n<p>See this <a href=\"http:\/\/www.uk.capgemini-consulting.com\/resource-file-access\/resource\/pdf\/03_digital_innovation_21_11_13.pdf\">infographic<\/a> for a summary of the main findings.<br>&nbsp;<br><strong>Rick Freeman, Director of Innovation at Capgemini Consulting said:<\/strong><br><em>\u201cDigital Innovation is essential to driving business growth, but our survey shows that many organisations, whilst recognising its importance, are unable to effectively select which solutions they need, or successfully implement them. This data demonstrates the need for companies to invest in strategies that will help them understand how to best drive forward digital innovation so that their companies can thrive in this competitive global marketplace.\u201d<\/em><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-businesses-within-financial-services\">Businesses within financial services<\/h3>\n\n\n\n<p>Of the financial services businesses surveyed, 63% felt their business does not have a clearly identified and well utilised enterprise-wide innovation process and 40% say they are unable to monitor and realise the benefits from digital innovation.&nbsp; Meanwhile, 52% struggle to access the best ideas within their business, with 63% unable to deliver digital innovation effectively.<br>&nbsp;<br><strong>Rick Freeman <\/strong>continues:<br><em>\u201cThis problem is persisting across all sectors, but seems the most severe across the financial services sector. &nbsp;It is clear that these companies feel unhappy with the way their organisations are delivering digital innovation, even though they recognise its significance.\u201d<\/em><\/p>\n\n\n\n<p><strong>Simon Allen,<\/strong> Chief Operating Officer at Aon, who took part in the survey said:<br><em>\u201cFrom my conversations with my peers, it is clear that the UK as a whole is struggling to deliver digital innovation. In my view, there are many factors contributing to this, but a big one is the lack of digital innovation process. But at least people seem to recognise the challenge and are beginning to address it.\u201d<\/em><\/p>\n\n\n\n<p>You can find more details about the survey and download our report at the <a href=\"http:\/\/www.uk.capgemini-consulting.com\/innovation\">Capgemini Consulting UK website<\/a>.<\/p>\n\n\n\n<p>\u2013 ENDS \u2013<\/p>\n\n\n\n<p><sup>1<\/sup> The data was developed from a quantitative survey conducted by Capgemini Consulting in November 2013 with 57 UK Senior Business Executives<\/p>\n\n\n\n<p><strong>About Capgemini<\/strong><br>With more than 130,000 people in 44 countries, <a href=\"http:\/\/www.capgemini.com\/\">Capgemini<\/a> is one of the world\u2019s foremost providers of consulting, technology and outsourcing services.&nbsp;The Group reported 2012 global revenues of EUR 10.3 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organisation, Capgemini has developed its own way of working, the <a href=\"http:\/\/www.capgemini.com\/collaboration\">Collaborative Business Experience<\/a><sup>TM<\/sup>, and draws on <a href=\"http:\/\/www.capgemini.com\/rightshore\">Rightshore<\/a><strong>\u00ae<\/strong>, its worldwide delivery model.<br>&nbsp;<br><strong>Capgemini Consulting<\/strong> is the global strategy and transformation consulting organisation of the Capgemini Group, specialising in advising and supporting enterprises in significant transformation, from innovative strategy to execution and with an unstinting focus on results. With the new digital economy creating significant disruptions and opportunities, our global team of over 3,600 talented individuals work with leading companies and governments to master Digital Transformation, drawing on our understanding of the digital economy and our leadership in business transformation and organisational change.<br>&nbsp;<br>Learn more about us at&nbsp;<a href=\"http:\/\/www.capgemini-consulting.com\">www.capgemini-consulting.com<\/a><br>&nbsp;<br><em>Rightshore\u00ae is a trademark belonging to Capgemini<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<div class=\"wp-block-cg-blocks-cg-block-related-content\"><section class=\"relatedContentBlock\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 class=\"related-content-heading\">Related News<\/h2><\/div><\/div><div class=\"row relatedContent\"><div class=\"col-lg-4 col-md-6 col-xs-12\">\n\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t<a 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