{"id":538864,"date":"2019-10-17T07:04:00","date_gmt":"2019-10-17T07:04:00","guid":{"rendered":"https:\/\/www.capgemini.com\/gb-en\/?post_type=press-release&#038;p=538864"},"modified":"2025-03-10T10:33:56","modified_gmt":"2025-03-10T10:33:56","slug":"emotional-intelligence-report","status":"publish","type":"press-release","link":"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/","title":{"rendered":"Emotional intelligence report"},"content":{"rendered":"\t\t<div class=\"wp-block-cg-blocks-hero-press-release\">\n\t\t\t<header class=\"header-hero-press-release\" role=\"main\" id=\"main-content-press-release\">\n\t\t\t\t<div class=\"container\">\n\t\t\t\t\t<div class=\"hero-press-release\">\n\t\t\t\t\t\t<div class=\"hero-press-release-content-wrapper\">\n\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t<div class=\"col-12\">\n\t\t\t\t\t\t\t\t\t<div class=\"header-title\">\n\t\t\t\t\t\t\t\t\t\t<h1>\n\t\t\t\t\t\t\t\t\t\t\tEmotional intelligence report\t\t\t\t\t\t\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"header-description\">\n\t\t\t\t\t\t\t\t\t\t<p><\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"header-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Oct 17, 2019<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hero-press-release-downloads\">\n\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-12 col-md-6 col-lg-3\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"download-item\" type=\"download\" href=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2022\/05\/Infographic_Emotional-Intelligence.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Opens in a new window\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-icon\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-details\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-title\">Download press release<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"download-props\">237 KB  pdf<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/header>\n\t\t<\/div>\n\t\t\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\"><strong><em>However, fewer than one in five businesses are investing in emotional intelligence training for non-supervisory employees<\/em><\/strong><\/h2><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><strong>Paris, October 17, 2019 \u2013 <\/strong><strong>As new technologies automate more traditional and routine tasks, executives and employees recognise that<\/strong><strong> emotional intelligence (EI) skills \u2013 such as self-awareness, self-management, social awareness and relationship management \u2013 will be a key requisite for success in the years to come.<\/strong><\/p>\n<\/blockquote>\n\n\n\n<p>While demand for EI skills is set to increase by six times in the next 3-5 years, recruitment and training in this area has mostly failed to adapt. This is set to leave many companies unable to reap the benefits EI offers in terms of employee satisfaction, revenue generation, lower attrition and cost reductions. The \u201c<a href=\"https:\/\/www.capgemini.com\/gb-en\/research\/emotional-intelligence-in-the-age-of-ai\/?utm_source=pr&amp;utm_medium=referral&amp;utm_content=none_none_link_pressrelease_none&amp;utm_campaign=cx_cri_emotional-intelligence\">Emotional intelligence \u2013 the essential skillset for the age of AI<\/a>\u201d report from the <a href=\"https:\/\/www.capgemini.com\/research-institute\/\">Capgemini Research Institute<\/a> provides a global look at how companies view EI and recommends that they combine technology with talent to develop relevant skills among their employees.<\/p>\n\n\n\n<p>Key findings from the study include:<\/p>\n\n\n\n<p><strong>As AI and automation accelerates, emotional intelligence is becoming a must-have skill<\/strong><\/p>\n\n\n\n<p>As more traditional and routine tasks become automated, organisations are placing a premium on EI skills, from self-awareness to relationship management and communication. Executives said employees need to develop EI skills so they can adapt to more client\/person-facing roles (76%) and take on tasks requiring EI skills that cannot be automated (also 76%) such as empathy, influence and teamwork. Sixty-one percent of executives surveyed said emotional intelligence will become a \u201cmust-have\u201d skill in the next 1 \u2013 5 years, and 41% of employees in non-supervisory roles echo the sentiment. Overall, 83% of organisations said that a highly emotionally intelligent workforce will be a prerequisite for success in the years to come.<\/p>\n\n\n\n<p><strong>Employees are nervous about the impact of automation and AI on the relevance of their skills<\/strong><\/p>\n\n\n\n<p>The share of employees who believe that their skills are or will become redundant due to automation and AI has increased by 10 percentage points in two years. Overall, the percentage of employees who believe their skills are or will be redundant in the next two to three years has increased from 30% to 39%. In addition, the share of millennials who feel this has increased from 40% to 50%. Evidently, millennials are aware of the impact of automation and AI and are getting more anxious because they realise that they will absorb the maximum impact of automation.<\/p>\n\n\n\n<p><strong>Organisations with an emotionally intelligent workforce are reaping the benefits<\/strong><\/p>\n\n\n\n<p>Organisations that do have employees with high emotional intelligence are realising significant benefits. On average, 60% of the surveyed organisations realised more than 20% benefits by having employees who display high EI. The top quantitative benefits include enhanced productivity, higher employee satisfaction, and increased market share.<\/p>\n\n\n\n<p>The research calculated that organisations making a sustained investment in EI will see between a 2.2x and 4.4x return-on-investment when the impact on revenue, productivity, costs and attrition are taken into account.<\/p>\n\n\n\n<p><em>\u201cConsider math ability. Each of us is born with some capacity to work with mathematics. But if we don\u2019t take the courses in school that are devoted to teaching subjects like algebra, we will have little capacity to come up with ways of manipulating variables and equations by ourselves. Similarly, with emotional intelligence there is a certain amount of teaching and tutoring that can be helpful. We can acquire knowledge in the area which will increase the effectiveness with which people use their intelligence,\u201d<\/em>&nbsp;says <strong>John Mayer, Professor of Psychology, University of New Hampshire<\/strong>.<\/p>\n\n\n\n<p><strong>People processes in organisations have not been adapted to tackle the age of the machine, especially for non-supervisory employees<\/strong><\/p>\n\n\n\n<p>While 75% of organisations said they can develop EI skills in their employees, far fewer are providing relevant training to help achieve that goal. Just 42% of organisations provide training for senior management and leadership, falling to 32% for middle management and just 17% for employees in non-supervisory roles. Despite employees in non-supervisory roles being the most likely to be impacted by automation, less than 40% of organisations test for EI skills while hiring or assess these skills in their existing employees in non-supervisory roles.<\/p>\n\n\n\n<p>The research concludes that companies need to embed EI into their various people practices and take both bottom-up and top-down approaches to build a high EI workforce through modifications to existing processes. Organisations will also need to create a culture that values EI and strives for continuous improvement. It highlights four key areas on which organisations should focus to build a more emotionally intelligent workforce:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customise existing learning programs to integrate EI and make them accessible to all<\/li>\n\n\n\n<li>Modify recruitment processes to include the evaluation of EI<\/li>\n\n\n\n<li>Apply an EI lens when promoting and rewarding talent<\/li>\n\n\n\n<li>Use technology and data for building a high EI culture<\/li>\n<\/ul>\n\n\n\n<p><em>\u201cCompanies are increasingly aware of the need for emotional intelligence skills but are not moving quickly enough to invest in them,\u201d<\/em> said <strong>Claudia Crummenerl, Global Practice Lead, People and Organisation at Capgemini Invent<\/strong><em>. \u201cThis new research shows both the necessity for EI as routine tasks become automated, and also the benefits companies can gain through having an emotionally intelligent workforce. The experience of the most successful companies in this space shows that organisations must prioritise EI in recruitment, training and culture to build a resilient team in a changing world.\u201d<\/em><\/p>\n\n\n\n<p>For further information, please access the full report <a href=\"https:\/\/www.capgemini.com\/gb-en\/research\/emotional-intelligence-in-the-age-of-ai\/?utm_source=pr&amp;utm_medium=referral&amp;utm_content=none_none_link_pressrelease_none&amp;utm_campaign=cx_cri_emotional-intelligence\">here<\/a>.<\/p>\n\n\n\n<p><strong>Research methodology<\/strong><\/p>\n\n\n\n<p>The research surveyed 750 executives from large organisations in the Consumer Product and Retail, Retail Banking and Insurance, Automotive and Utility sectors and also conducted in-depth interviews with several industry experts. In addition, 1,500 employees in Consumer Product and Retail, Retail Banking and Insurance, Automotive and Utility sectors were surveyed. Both studies took place during August-September 2019.<\/p>\n\n\n\n<p>-ENDS-<\/p>\n\n\n\n<p><strong>About Capgemini<\/strong><\/p>\n\n\n\n<p>A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients\u2019 opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organisations to realise their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2017 global revenues of EUR 12.8 billion.<\/p>\n\n\n\n<p>Visit us at <a href=\"http:\/\/www.capgemini.com\/#_blank\">www.capgemini.com<\/a>. <em>People matter, results count<\/em><\/p>\n\n\n\n<p><strong>About the Capgemini Research Institute<\/strong><\/p>\n\n\n\n<p>The Capgemini Research Institute is Capgemini\u2019s in-house think-tank on all things digital. The Institute publishes research on the impact of digital technologies on large traditional businesses. The team draws on the worldwide network of Capgemini experts and works closely with academic and technology partners. The Institute has dedicated research centres in India, the United Kingdom and the United States. It was recently ranked #1 in the world for the quality of its research by independent analysts.<\/p>\n\n\n\n<p>Visit us at <a href=\"https:\/\/www.capgemini.com\/gb-en\/researchinstitute\/\">https:\/\/www.capgemini.com\/gb-en\/researchinstitute\/<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n<div class=\"wp-block-cg-blocks-cg-block-related-content\"><section class=\"relatedContentBlock\"><div class=\"container\"><div class=\"row\"><div class=\"content-title col-12 col-md-8\"><h2 class=\"related-content-heading\">Related News<\/h2><\/div><\/div><div class=\"row relatedContent\"><div class=\"col-lg-4 col-md-6 col-xs-12\">\n\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Read more about Two-thirds of organisations rate physical AI as a high priority for the next three to five years\" href=\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/two-thirds-of-organisations-rate-physical-ai-as-a-high-priority-for-the-next-three-to-five-years\/\" class=\"anchorWrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"box-tag\"><span>Reports<\/span><\/span>\n\t\t\t\t\t\t\t\t\t<div class=\"box-title\"><h3 class=\"box-subtitle\">Two-thirds of organisations rate physical AI as a high priority for the next three to five years<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Apr 16, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t&lt;a class=&quot;link-download&quot; href=&quot;https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/04\/04_16_Physical-AI-CRI-report-press-release-ENG.pdf&quot; aria-label=&quot;Download Press Release&quot; target=&quot;_blank&quot;  type=&quot;download&quot; title=&quot;Opens in a new window&quot;&gt;\n\t\t\t\t\t\t\t&lt;span&gt;Download press release&lt;\/span&gt;\n\t\t\t\t\t\t\t&lt;span&gt;173 KB PDF&lt;\/span&gt;\n\t\t\t\t\t\t&lt;\/a&gt;\n\t\t\t\t\t\t\t\t\t\t<a class=\"more\" aria-label=\"Read more about Two-thirds of organisations rate physical AI as a high priority for the next three to five years\" href=\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/two-thirds-of-organisations-rate-physical-ai-as-a-high-priority-for-the-next-three-to-five-years\/\">Read more about<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><div class=\"col-lg-4 col-md-6 col-xs-12\">\n\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Read more about Capgemini becomes the Official Digital Transformation Partner of Rugby Football Union\" href=\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/capgemini-becomes-the-official-digital-transformation-partner-of-rugby-football-union\/\" class=\"anchorWrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"box-tag\"><span>Corporate news<\/span><\/span>\n\t\t\t\t\t\t\t\t\t<div class=\"box-title\"><h3 class=\"box-subtitle\">Capgemini becomes the Official Digital Transformation Partner of Rugby Football Union<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Apr 15, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t&lt;a class=&quot;link-download&quot; href=&quot;https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2026\/04\/RFU-Partnership-Press-Release-15-April-2026.pdf&quot; aria-label=&quot;Download Press Release&quot; target=&quot;_blank&quot;  type=&quot;download&quot; title=&quot;Opens in a new window&quot;&gt;\n\t\t\t\t\t\t\t&lt;span&gt;Download press release&lt;\/span&gt;\n\t\t\t\t\t\t\t&lt;span&gt;128 KB PDF&lt;\/span&gt;\n\t\t\t\t\t\t&lt;\/a&gt;\n\t\t\t\t\t\t\t\t\t\t<a class=\"more\" aria-label=\"Read more about Capgemini becomes the Official Digital Transformation Partner of Rugby Football Union\" href=\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/capgemini-becomes-the-official-digital-transformation-partner-of-rugby-football-union\/\">Read more about<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><div class=\"col-lg-4 col-md-6 col-xs-12\">\n\t\t\t\t\t\t\t<div class=\"box\">\n\t\t\t\t\t\t\t\t<a aria-label=\"Read more about Change in the composition of Capgemini\u2019s Board of Directors proposed to the 2026 Shareholders\u2019 Meeting\" href=\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/change-in-the-composition-of-capgeminis-board-of-directors-proposed-to-the-2026-shareholders-meeting\/\" class=\"anchorWrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"box-tag\"><span>Corporate news<\/span><\/span>\n\t\t\t\t\t\t\t\t\t<div class=\"box-title\"><h3 class=\"box-subtitle\">Change in the composition of Capgemini\u2019s Board of Directors proposed to the 2026 Shareholders\u2019 Meeting<\/h3><\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-date\">\n\t\t\t\t\t\t\t\t\t\t<span>Mar 16, 2026<\/span>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"box-bottom\">\n\t\t\t\t\t\t\t\t\t\t&lt;a class=&quot;link-download&quot; href=&quot;https:\/\/www.capgemini.com\/wp-content\/uploads\/2026\/03\/03_16_26-Board-composition-vfinale_post-CA-clean.pdf&quot; aria-label=&quot;Download Press Release&quot; target=&quot;_blank&quot;  type=&quot;download&quot; title=&quot;Opens in a new window&quot;&gt;\n\t\t\t\t\t\t\t&lt;span&gt;Download press release&lt;\/span&gt;\n\t\t\t\t\t\t\t&lt;span&gt;175 KB PDF&lt;\/span&gt;\n\t\t\t\t\t\t&lt;\/a&gt;\n\t\t\t\t\t\t\t\t\t\t<a class=\"more\" aria-label=\"Read more about Change in the composition of Capgemini\u2019s Board of Directors proposed to the 2026 Shareholders\u2019 Meeting\" href=\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/change-in-the-composition-of-capgeminis-board-of-directors-proposed-to-the-2026-shareholders-meeting\/\">Read more about<\/a>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":103,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"f0c4b1c1-615d-407b-a596-dc5757119ead\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","related_resource_url":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2022\/05\/Infographic_Emotional-Intelligence.pdf","related_resource_id":538865,"related_resource_size":"237 KB","related_resource_type":"pdf","cg_author":0,"featured_focal_points":""},"tags":[],"press-release-type":[],"brand":[],"class_list":["post-538864","press-release","type-press-release","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Emotional intelligence report - Capgemini UK<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Emotional intelligence report\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini UK\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-10T10:33:56+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/\",\"url\":\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/\",\"name\":\"Emotional intelligence report - Capgemini UK\",\"isPartOf\":{\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/#website\"},\"datePublished\":\"2019-10-17T07:04:00+00:00\",\"dateModified\":\"2025-03-10T10:33:56+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Press Releases\",\"item\":\"https:\/\/www.capgemini.com\/gb-en\/news\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Emotional intelligence report\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/#website\",\"url\":\"https:\/\/www.capgemini.com\/gb-en\/\",\"name\":\"Capgemini UK\",\"description\":\"Get the future you want\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.capgemini.com\/gb-en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Emotional intelligence report - Capgemini UK","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/","og_locale":"en_GB","og_type":"article","og_title":"Emotional intelligence report","og_url":"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/","og_site_name":"Capgemini UK","article_modified_time":"2025-03-10T10:33:56+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/","url":"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/","name":"Emotional intelligence report - Capgemini UK","isPartOf":{"@id":"https:\/\/www.capgemini.com\/gb-en\/#website"},"datePublished":"2019-10-17T07:04:00+00:00","dateModified":"2025-03-10T10:33:56+00:00","breadcrumb":{"@id":"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Press Releases","item":"https:\/\/www.capgemini.com\/gb-en\/news\/"},{"@type":"ListItem","position":2,"name":"Emotional intelligence report"}]},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/gb-en\/#website","url":"https:\/\/www.capgemini.com\/gb-en\/","name":"Capgemini UK","description":"Get the future you want","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/gb-en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"}]}},"parsely":{"version":"1.1.0","canonical_url":"https:\/\/capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"Emotional intelligence report","url":"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/"},"thumbnailUrl":"","image":{"@type":"ImageObject","url":""},"articleSection":"Uncategorized","author":[],"creator":[],"publisher":{"@type":"Organization","name":"Capgemini UK","logo":""},"keywords":[],"dateCreated":"2019-10-17T07:04:00Z","datePublished":"2019-10-17T07:04:00Z","dateModified":"2025-03-10T10:33:56Z"},"rendered":"<meta name=\"parsely-title\" content=\"Emotional intelligence report\" \/>\n<meta name=\"parsely-link\" content=\"https:\/\/www.capgemini.com\/gb-en\/news\/press-releases\/emotional-intelligence-report\/\" \/>\n<meta name=\"parsely-type\" content=\"post\" \/>\n<meta name=\"parsely-pub-date\" content=\"2019-10-17T07:04:00Z\" \/>\n<meta name=\"parsely-section\" content=\"Uncategorized\" \/>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/capgemini.com\/p.js"},"archive_status":false,"featured_image_src":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/themes\/capgemini2025\/assets\/images\/mockup.png","featured_image_alt":false,"jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Capgemini UK","distributor_original_site_url":"https:\/\/www.capgemini.com\/gb-en","push-errors":false,"tag_names":[],"_links":{"self":[{"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/press-release\/538864","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/press-release"}],"about":[{"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/types\/press-release"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/users\/103"}],"version-history":[{"count":6,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/press-release\/538864\/revisions"}],"predecessor-version":[{"id":683684,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/press-release\/538864\/revisions\/683684"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/media?parent=538864"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/tags?post=538864"},{"taxonomy":"press-release-type","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/press-release-type?post=538864"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/brand?post=538864"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}