{"id":644521,"date":"2024-03-06T08:56:13","date_gmt":"2024-03-06T08:56:13","guid":{"rendered":"https:\/\/www.capgemini.com\/gb-en\/?p=644521"},"modified":"2026-01-22T07:54:27","modified_gmt":"2026-01-22T07:54:27","slug":"the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/","title":{"rendered":"The power of data will be a game-changer for energy and utilities consumer relationships. Here\u2019s why."},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1>The power of data will be a game-changer for energy and utilities consumer relationships. Here\u2019s why.<\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2022\/05\/Carl-Haigney-1-1.jpg?w=200&amp;quality=10\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">Carl Haigney<\/h5><h5 class=\"blog-date\">Mar 6, 2024<\/h5><\/div><\/div><div class=\"brand-image\"><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Welcome to Capgemini\u2019s \u2018Future of\u2019 series, in which we explore the challenges facing global energy and utilities businesses today and the opportunities these challenges create.<\/h2><p class=\"intro-para-content\">Here, Carl Haigney, Vice President, Retail &amp; Central Markets Segment, Energy Transition &amp; Utilities at Capgemini, explores the impact of growing customer engagement in the energy and utilities market, and how exploiting data is key to maintaining competitive edge.<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<h3 class=\"wp-block-heading\" id=\"h-what-does-the-future-hold-for-the-customer-relationship\">What does the future hold for the customer relationship?<\/h3>\n\n\n\n<p>We find ourselves at the start of the biggest customer-driven transformation any industry has seen. Access to affordable generation capability and storage (including electric vehicles), combined with the digitally enabled smart evolution, sees consumers exploiting their energy assets using apps and simple home technology. Customer engagement in the energy market is growing and coffee shop conversations about solar, batteries, and heat pumps are now commonplace.<\/p>\n\n\n\n<p>Clearly cost and environmental concerns will play a role in any customer relationship, but there is now a plethora of solutions in the customer home. We have apps for electric vehicles (EVs), apps for solar and storage, home management apps for lights and plugs. These have largely been sourced piecemeal by customers who are now beginning to recognise the benefits of bringing them together into a home energy service.<\/p>\n\n\n\n<p>This transformation is happening so rapidly that energy retailers have been slow to respond, partly held back by a set of industry processes and regulation defined before the digital age and partly by the wafer-thin margins in energy retail. However, new entrants are seizing this lack of pace as an opportunity. EV manufacturers are entering the energy retail space with unified smart energy solutions encompassing home control and energy optimisation across all assets \u2013 for example, Tesla\u2019s Solar Neighbourhoods.<\/p>\n\n\n\n<p>Installation, maintenance, and gleaning insights from these assets is all new to many energy retailers, leading some to subcontract out the responsibility \u2013 potentially damaging their brand image whilst brand awareness and brand perception of EV firms rise. Though the energy retail side might have little in the way of asset management and optimisation experience, it does have another, arguably more valuable asset: data.<\/p>\n\n\n\n<p>The smart data opportunity for utilities is immense. Retailers have access to internal and external data on customer behaviour and propensity to buy that should give them an advantage when targeting customers for new propositions. Partnerships might still have to be made to deliver the asset installation, but entering these relationships as a partner and not seeking an outsourcer will surely be more profitable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-can-the-energy-and-utilities-sector-rise-to-the-challenge\">How can the energy and utilities sector rise to the challenge?<\/h3>\n\n\n\n<p>Disintermediation of the customer relationship for energy retailers by new entrants is a real possibility and the \u2018secret sauce\u2019 for future success must come from exploiting data. The smart revolution has given utilities players access to frequent data points, not only on energy consumption, but on asset status (e.g. charged, on, off, usage). Taking these data points into a Customer Data Hub, applying analytics (and AI) yields massive value-opportunities for revenue and profit maximisation. Equally, it offers customers the chance to benefit from a single service provider across energy, mobility, and home services.<\/p>\n\n\n\n<p>We saw similar challenges and opportunities arise when the telecommunications\/home entertainment industries digitalised in the early part of this century. Many legacy players were badly impacted and new \u2018data-centric\u2019 players emerged.<\/p>\n\n\n\n<p>Exploitation of data will be key for any business to survive and, importantly, thrive. The power of integrated data analytics and insight will be the game-changer and <a href=\"https:\/\/www.capgemini.com\/gb-en\/services\/customer-first\/customer-experience\/augmented-service\/\">Capgemini\u2019s Augmented Customer Experience<\/a> offer enables energy retail players to become energy services companies though the creation of AI solutions over a Customer Data Hub. We have examples of clients who have benefitted from 30% increase in average revenue per customer and 50% operational costs reduction through AI and data mining.<\/p>\n\n\n\n<p>Digital thinking will be foundational for successful energy and utility companies in the next 20 years. The wealth of opportunity is evident by the number of startups addressing issues with point solutions across the ecosystem. Bringing several of these solutions together into a more integrated or end-to-end service will surely meet the customer aspirations of buying cheap, green energy, and making the most of the assets available.<\/p>\n\n\n\n<p>We predict a future where the customer is less engaged personally, reliant more on a few core companies to optimise asset usage and exploit personal and local community data. Most EV users would like a service which charges their EV when prices are low or even negative, discharges when demand is high, and leaves the vehicle with enough charge to get to their destination. Individuals want a service which \u2018banks\u2019 their solar power in an \u2018energy cloud\u2019 for use later. A service which reviews asset performance (including white goods) and recommends when to change these based on a clear business case.<\/p>\n\n\n\n<p>All this is possible today, but who will bring it all together first? The energy retailer, the EV manufacturer, or the white goods company?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-how-can-capgemini-help-your-business\">How can Capgemini help your business?<\/h3>\n\n\n\n<p>Capgemini is a leading business and technology transformation partner for energy transition and utilities, working with organisations around the world to chart a course toward the future they want, and the planet\u2019s needs.<\/p>\n\n\n\n<p>We can help you take a comprehensive and holistic approach to transformation, focusing not just on building a strong technological foundation and on scaling use cases, but also transforming the business itself and navigating the challenges that come with fundamental operational change. We\u2019ll help you adopt an end-to-end digital mindset, maximising the power and impact of automation, artificial intelligence and machine learning. The results? Significant improvements against KPIs \u2013 from enhanced customer engagement, satisfaction and retention to productivity and bottom-line profitability.<\/p>\n\n\n\n<p>For more information contact <a href=\"mailto:carl.haigney@capgemini.com\">Carl Haigney<\/a> and <a href=\"https:\/\/www.linkedin.com\/in\/carlhaigney\/\">connect on LinkedIn.<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-coming-up-in-the-future-of-series\">Coming up in the \u2018Future of\u2019 series&#8230;<\/h3>\n\n\n\n<p>Throughout these blogs, we\u2019ll explore how digital technology is revolutionising the way utilities operate \u2013 providing a snapshot of what is already being achieved, enroute to a fully connected and optimised business model. Stay tuned for more insights, expert opinions, and actionable advice on issues like the hyper-personalised energy class, how to collaborate with your consumers to dive meaningful change, and how to foster a digital culture.<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Explore our \u2018Future of Series\u2019 blog page,&nbsp;<a href=\"https:\/\/www.capgemini.com\/gb-en\/industries\/energy-and-utilities\/future-of-energy-transition-utilities\/\">click here<\/a>&nbsp;to learn more.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"section section--expert-slider wrapper-people-slider wp-block-cg-blocks-wrapper-people-slider undefined\"><div class=\"container\"><div class=\"content-title\"><h2 data-maxlength=\"34\" class=\"people-heading-title\">Meet our expert<\/h2><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2022\/05\/Carl-Haigney-1-1.jpg\" alt=\"Carl Haigney\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"http:\/\/www.linkedin.com\/in\/carlhaigney\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Carl Haigney<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Vice President, Retail &amp; Central Markets Segment, Energy Transition &amp; Utilities<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Opens in a new window\" href=\"http:\/\/www.linkedin.com\/in\/carlhaigney\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Carl leads Capgemini\u2019s retail utilities sector and is responsible for the continued development and delivery of propositions and innovation which combine our breadth of expertise from consulting to application and outsourcing services. Carl\u2019s experience within technology solutions is supplemented by a detailed knowledge of the outsourcing market and management of key IT, consulting and BPO services \u2013 developing and applying solutions to major business issues with managed risk and ongoing performance improvement. Many of the solutions have been \u2018heart of the industry\u2019 business critical systems.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Slider-previous\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" aria-label=\"Slider-next\"><\/button><\/div><\/div><\/section>\n\n\n<section class=\"latest-insights layout-odd layout-one-card-only \"><div class=\"container\"><div class=\"insight-title\"><h2 class=\"latest-insight-title\">Related Insights<\/h2><\/div><div class=\"layout-single-card\">\n                      <div class=\"row align-items-center w-lg-100\">\n                        <div class=\"card-image-wrapper\">\n                                <div class=\"card-image\" data-image-url=\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/data-to-the-people\/\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<picture>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/11\/Capgemini_Data-to-the-People-e1647270695725.jpg?w=2048&#038;quality=70 1x, https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/11\/Capgemini_Data-to-the-People-e1647270695725.jpg?w=2048&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 1500px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/11\/Capgemini_Data-to-the-People-e1647270695725.jpg?w=1024&#038;quality=70 1x, https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/11\/Capgemini_Data-to-the-People-e1647270695725.jpg?w=2048&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 992px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/11\/Capgemini_Data-to-the-People-e1647270695725.jpg?w=1024&#038;quality=70 1x, https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/11\/Capgemini_Data-to-the-People-e1647270695725.jpg?w=2048&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<source srcset=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/11\/Capgemini_Data-to-the-People-e1647270695725.jpg?w=500&#038;quality=70 1x, https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/11\/Capgemini_Data-to-the-People-e1647270695725.jpg?w=1000&#038;quality=70 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\"\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2021\/11\/Capgemini_Data-to-the-People-e1647270695725.jpg\" alt=\"\" style=\"object-position: 50% 50%; object-fit: cover;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/picture>\n                                <\/div>\n                            <\/div>\n                            <div class=\"col-12 col-md-5 col-lg-7\"><\/div>\n                        <div class=\"col-12 col-md-7 col-lg-5\">\n                            <a href=\"https:\/\/www.capgemini.com\/gb-en\/insights\/research-library\/data-to-the-people\/\" aria-label=\"Data to the people\" class=\"card-link-holder\">\n                            <div class=\"insight-card insight-card-start\">\n                                <div class=\"card-tag\">Point of view<\/div>\n                                <h3 class=\"card-title\">Data to the people<\/h3>\n                                <div class=\"insight-card-footer\">\n                                    <img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-invent-white.svg\" alt=\"capgemini-invent\" class=\"light\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/themes\/capgemini2025\/assets\/images\/capgemini-invent-white.svg\" alt=\"capgemini-invent\" class=\"dark\">\n                                <\/div>\n                            <\/div>\n                            <\/a>\n                        <\/div>\n                     <\/div>\n                    <\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"<p>Welcome to Capgemini\u2019s \u2018Future of\u2019 series, in which we explore the challenges facing global energy and utilities businesses today and the opportunities these challenges create.<\/p>\n","protected":false},"author":301,"featured_media":644564,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"{\"uuid\":\"32152832-c834-4587-9413-328746c104ab\",\"blogId\":\"1\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/\",\"postLink\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/\",\"postId\":644521,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"8dccf243-36ad-4127-ab3b-f490cfd4da37\",\"blogId\":\"1\",\"domain\":\"www.capgemini.com\",\"sitePath\":\"\/\",\"postLink\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/\",\"postId\":644521,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false,\"isEnabled\":true}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"_yoast_wpseo_primary_brand":"","_jetpack_memberships_contains_paid_content":false,"footnotes":"","featured_focal_points":""},"categories":[1],"tags":[215],"brand":[],"service":[],"industry":[121,358],"partners":[],"blog-topic":[150,545],"content-group":[],"class_list":["post-644521","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-energy-and-utilities","industry-energy-utilities","industry-energy","blog-topic-customer-experience","blog-topic-energy-and-utilities"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Analytics-Driven Energy and Utility Solutions | Capgemini UK<\/title>\n<meta name=\"description\" content=\"Uncover the % power of data in the energy and utilities field. Visit Capgemini to explore how data is reshaping the future of this industry.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The power of data will be a game-changer for energy and utilities consumer relationships. Here\u2019s why.\" \/>\n<meta property=\"og:description\" content=\"Uncover the % power of data in the energy and utilities field. Visit Capgemini to explore how data is reshaping the future of this industry.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini UK\" \/>\n<meta property=\"article:published_time\" content=\"2024-03-06T08:56:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-22T07:54:27+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2880\" \/>\n\t<meta property=\"og:image:height\" content=\"1800\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Carl Haigney\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"pameladatta\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/\",\"url\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/\",\"name\":\"Analytics-Driven Energy and Utility Solutions | Capgemini UK\",\"isPartOf\":{\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg\",\"datePublished\":\"2024-03-06T08:56:13+00:00\",\"dateModified\":\"2026-01-22T07:54:27+00:00\",\"author\":{\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/#\/schema\/person\/ba420545624e411851e84bb8ef2c0281\"},\"description\":\"Uncover the % power of data in the energy and utilities field. Visit Capgemini to explore how data is reshaping the future of this industry.\",\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/#primaryimage\",\"url\":\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg\",\"contentUrl\":\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg\",\"width\":2880,\"height\":1800,\"caption\":\"Energy and Utilities\"},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/#website\",\"url\":\"https:\/\/www.capgemini.com\/gb-en\/\",\"name\":\"Capgemini UK\",\"description\":\"Get the future you want\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.capgemini.com\/gb-en\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.capgemini.com\/gb-en\/#\/schema\/person\/ba420545624e411851e84bb8ef2c0281\",\"name\":\"pameladatta\",\"url\":\"https:\/\/www.capgemini.com\/gb-en\/author\/pameladatta\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Analytics-Driven Energy and Utility Solutions | Capgemini UK","description":"Uncover the % power of data in the energy and utilities field. Visit Capgemini to explore how data is reshaping the future of this industry.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/","og_locale":"en_GB","og_type":"article","og_title":"The power of data will be a game-changer for energy and utilities consumer relationships. Here\u2019s why.","og_description":"Uncover the % power of data in the energy and utilities field. Visit Capgemini to explore how data is reshaping the future of this industry.","og_url":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/","og_site_name":"Capgemini UK","article_published_time":"2024-03-06T08:56:13+00:00","article_modified_time":"2026-01-22T07:54:27+00:00","og_image":[{"width":2880,"height":1800,"url":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg","type":"image\/jpeg"}],"author":"Carl Haigney","twitter_card":"summary_large_image","twitter_misc":{"Written by":"pameladatta","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/","url":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/","name":"Analytics-Driven Energy and Utility Solutions | Capgemini UK","isPartOf":{"@id":"https:\/\/www.capgemini.com\/gb-en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/#primaryimage"},"image":{"@id":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg","datePublished":"2024-03-06T08:56:13+00:00","dateModified":"2026-01-22T07:54:27+00:00","author":{"@id":"https:\/\/www.capgemini.com\/gb-en\/#\/schema\/person\/ba420545624e411851e84bb8ef2c0281"},"description":"Uncover the % power of data in the energy and utilities field. Visit Capgemini to explore how data is reshaping the future of this industry.","inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/#primaryimage","url":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg","contentUrl":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg","width":2880,"height":1800,"caption":"Energy and Utilities"},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/gb-en\/#website","url":"https:\/\/www.capgemini.com\/gb-en\/","name":"Capgemini UK","description":"Get the future you want","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/gb-en\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-GB"},{"@type":"Person","@id":"https:\/\/www.capgemini.com\/gb-en\/#\/schema\/person\/ba420545624e411851e84bb8ef2c0281","name":"pameladatta","url":"https:\/\/www.capgemini.com\/gb-en\/author\/pameladatta\/"}]}},"blog_topic_info":[{"id":150,"name":"Customer experience"},{"id":545,"name":"Energy and Utilities"}],"taxonomy_info":{"category":[{"id":1,"name":"Uncategorized","slug":"uncategorized"}],"post_tag":[{"id":215,"name":"Energy and Utilities","slug":"energy-and-utilities"}],"industry":[{"id":121,"name":"Energy &amp; utilities","slug":"energy-utilities"},{"id":358,"name":"Energy &amp; utilities","slug":"energy"}],"blog-topic":[{"id":150,"name":"Customer experience","slug":"customer-experience"},{"id":545,"name":"Energy and Utilities","slug":"energy-and-utilities"}]},"parsely":{"version":"1.1.0","canonical_url":"https:\/\/capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"The power of data will be a game-changer for energy and utilities consumer relationships. Here\u2019s why.","url":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/"},"thumbnailUrl":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg"},"articleSection":"Uncategorized","author":[],"creator":[],"publisher":{"@type":"Organization","name":"Capgemini UK","logo":""},"keywords":["energy and utilities"],"dateCreated":"2024-03-06T08:56:13Z","datePublished":"2024-03-06T08:56:13Z","dateModified":"2026-01-22T07:54:27Z"},"rendered":"<meta name=\"parsely-title\" content=\"The power of data will be a game-changer for energy and utilities consumer relationships. Here\u2019s why.\" \/>\n<meta name=\"parsely-link\" content=\"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-power-of-data-will-be-a-game-changer-for-energy-and-utilities-consumer-relationships-heres-why\/\" \/>\n<meta name=\"parsely-type\" content=\"post\" \/>\n<meta name=\"parsely-image-url\" content=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg?w=150&amp;h=150&amp;crop=1\" \/>\n<meta name=\"parsely-pub-date\" content=\"2024-03-06T08:56:13Z\" \/>\n<meta name=\"parsely-section\" content=\"Uncategorized\" \/>\n<meta name=\"parsely-tags\" content=\"energy and utilities\" \/>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/capgemini.com\/p.js"},"jetpack_featured_media_url":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg","archive_status":false,"featured_image_src":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg","featured_image_alt":"Energy and Utilities","jetpack-related-posts":[{"id":628037,"url":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/how-digital-technology-can-empower-energy-and-utilities-businesses-to-transform-challenges-into-opportunities\/","url_meta":{"origin":644521,"position":0},"title":"How digital technology can empower energy and utilities businesses to transform challenges into opportunities","author":"torapaul","date":"October 18, 2023","format":false,"excerpt":"Welcome to Capgemini\u2019s \u2018Future of\u2019 series, in which we explore the challenges facing global energy and utilities businesses today and the opportunities these challenges create. Discover how, with vision and ingenuity, you can accelerate the pace of digital adoption across the value chain, delivering both quick wins and long-term dividends\u2026","rel":"","context":"In &quot;Innovation&quot;","block_context":{"text":"Innovation","link":"https:\/\/www.capgemini.com\/gb-en\/category\/innovation\/"},"img":{"alt_text":"digital transformation","src":"https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/10\/MicrosoftTeams-image-13.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/10\/MicrosoftTeams-image-13.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/10\/MicrosoftTeams-image-13.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/10\/MicrosoftTeams-image-13.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":628741,"url":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/the-digital-first-connected-engineer-is-key-to-the-future-of-intelligent-field-operations\/","url_meta":{"origin":644521,"position":1},"title":"The digital-first \u2018connected engineer\u2019 is key to the future of intelligent field operations","author":"torapaul","date":"October 25, 2023","format":false,"excerpt":"Welcome to Capgemini\u2019s \u2018Future of\u2019 series, in which we explore the challenges facing global energy and utilities businesses today and the opportunities they create. Discover how, with vision and ingenuity, you can accelerate the pace of digital adoption across the value chain, delivering both quick wins and long-term dividends in\u2026","rel":"","context":"In &quot;Innovation&quot;","block_context":{"text":"Innovation","link":"https:\/\/www.capgemini.com\/gb-en\/category\/innovation\/"},"img":{"alt_text":"connected engineer","src":"https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/10\/MicrosoftTeams-image-15.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/10\/MicrosoftTeams-image-15.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/10\/MicrosoftTeams-image-15.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/10\/MicrosoftTeams-image-15.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":674805,"url":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/ever-thought-of-water-quality-as-an-asset-why-turning-traditional-models-upside-down-will-be-a-game-changer\/","url_meta":{"origin":644521,"position":2},"title":"Ever thought of water quality as an asset? Why turning traditional models upside down will be a game changer.","author":"pameladatta","date":"November 7, 2024","format":false,"excerpt":"Welcome to this short series on the future of Asset Management. In our third and final blog, Amy Muir Consultant, Energy Transition and Utilities, and James Redhead, Senior Consultant Energy Transition & Utilities, explore why growing numbers of energy and utilities businesses are placing environmental protection goals at the heart\u2026","rel":"","context":"In &quot;Innovation&quot;","block_context":{"text":"Innovation","link":"https:\/\/www.capgemini.com\/gb-en\/category\/innovation\/"},"img":{"alt_text":"Water Models","src":"https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/11\/water-models.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/11\/water-models.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/11\/water-models.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/11\/water-models.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":634533,"url":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/data-driven-automation-will-control-next-generation-critical-infrastructure\/","url_meta":{"origin":644521,"position":3},"title":"Data-driven automation will control next generation critical infrastructure","author":"torapaul","date":"November 7, 2023","format":false,"excerpt":"Welcome to Capgemini\u2019s \u2018Future of\u2019 series, in which we explore the challenges facing global utilities businesses today and the opportunities they create.","rel":"","context":"In &quot;Innovation&quot;","block_context":{"text":"Innovation","link":"https:\/\/www.capgemini.com\/gb-en\/category\/innovation\/"},"img":{"alt_text":"Data Driven Automation","src":"https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/11\/Blog-4-Image-1.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/11\/Blog-4-Image-1.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/11\/Blog-4-Image-1.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/11\/Blog-4-Image-1.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":609192,"url":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/introduction-to-data-driven-customer-experiences-ddcx-for-utilities-businesses\/","url_meta":{"origin":644521,"position":4},"title":"Introduction to data driven customer experiences (DDCX) for utilities businesses","author":"torapaul","date":"June 29, 2023","format":false,"excerpt":"In a world where customer experience is the future, we take a look at how data can be collected, transformed, analysed, and activated in real time to enable enhanced marketing, customer service, and customer-facing portal experiences. Find out more in blog one of our Energy Transition & Utilities series.","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.capgemini.com\/gb-en\/category\/technology\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":638998,"url":"https:\/\/www.capgemini.com\/gb-en\/insights\/expert-perspectives\/how-can-digital-technologies-ease-the-planning-and-financing-phase-problems-impacting-renewable-energy-market-growth\/","url_meta":{"origin":644521,"position":5},"title":"How can digital technologies ease the planning and financing phase problems impacting renewable energy market growth?","author":"torapaul","date":"December 18, 2023","format":false,"excerpt":"Welcome to Capgemini\u2019s \u2018Future of\u2019 series, in which we explore the challenges facing global energy and utilities businesses today and the opportunities these challenges create.","rel":"","context":"In &quot;Technology&quot;","block_context":{"text":"Technology","link":"https:\/\/www.capgemini.com\/gb-en\/category\/technology\/"},"img":{"alt_text":"renewable energy","src":"https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/12\/MicrosoftTeams-image-16.png?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/12\/MicrosoftTeams-image-16.png?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/12\/MicrosoftTeams-image-16.png?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2023\/12\/MicrosoftTeams-image-16.png?resize=700%2C400&ssl=1 2x"},"classes":[]}],"jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Capgemini UK","distributor_original_site_url":"https:\/\/www.capgemini.com\/gb-en","push-errors":false,"featured_image_url":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2024\/03\/webpage-new-2880-x-1800-22.jpg","author_title":"Carl Haigney","author_thumbnail_url":"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2022\/05\/Carl-Haigney-1-1.jpg?w=500","author_thumbnail_alt":"","_links":{"self":[{"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/posts\/644521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/users\/301"}],"replies":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/comments?post=644521"}],"version-history":[{"count":15,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/posts\/644521\/revisions"}],"predecessor-version":[{"id":699005,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/posts\/644521\/revisions\/699005"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/media\/644564"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/media?parent=644521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/categories?post=644521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/tags?post=644521"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/brand?post=644521"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/service?post=644521"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/industry?post=644521"},{"taxonomy":"partners","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/partners?post=644521"},{"taxonomy":"blog-topic","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/blog-topic?post=644521"},{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/www.capgemini.com\/gb-en\/wp-json\/wp\/v2\/content-group?post=644521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}