{"id":560337,"date":"2021-07-23T13:25:00","date_gmt":"2021-07-23T13:25:00","guid":{"rendered":"https:\/\/www.capgemini.com\/?post_type=client-story&#038;p=615432"},"modified":"2025-03-07T06:53:29","modified_gmt":"2025-03-07T06:53:29","slug":"ncell-modernises-and-streamlines-its-business-spend-management","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/gb-en\/news\/client-stories\/ncell-modernises-and-streamlines-its-business-spend-management\/","title":{"rendered":"Ncell modernises and streamlines its business spend management"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable is-style-default header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/Capgemini_Client-stories_Ncell-Axiata.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/Capgemini_Client-stories_Ncell-Axiata.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/Capgemini_Client-stories_Ncell-Axiata.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/Capgemini_Client-stories_Ncell-Axiata.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/Capgemini_Client-stories_Ncell-Axiata.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/Capgemini_Client-stories_Ncell-Axiata.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/Capgemini_Client-stories_Ncell-Axiata.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/Capgemini_Client-stories_Ncell-Axiata.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/Capgemini_Client-stories_Ncell-Axiata.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:52% 28.000000000000004%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client story<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Ncell modernises and streamlines its business spend management<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/wp-content\/uploads\/2021\/08\/Ncell-Axiata-case-study.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>Download client story<\/span><span class=\"type\">2 MB  <\/span><\/a><\/div><\/div><\/div><div class=\"infoWrapper \"><div class=\"row\"><div class=\"col-md-4\"><span class=\"fieldName\">Client: Ncell Axiata Limited<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Region: Asia Pacific<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Industry: Telecommunications<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/gb-en\/news\/client-stories\/ncell-modernises-and-streamlines-its-business-spend-management\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/gb-en\/news\/client-stories\/ncell-modernises-and-streamlines-its-business-spend-management\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">In partnership with Capgemini, Ncell deploys various Coupa modules to speed up, streamline, and simplify its procurement processes to keep pace with growth<\/h2><p class=\"intro-para-content\"><br><\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content section--story-content article-body\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p><strong>Client Challenge: <\/strong>Ncell wanted to streamline its operations and capitalise on savings by breathing new life into its business spend management system<\/p>\n\n\n\n<p><strong>Solution: <\/strong>As a strategic partner of Axiata Group, Capgemini helped Ncell digitise its procurement landscape to achieve more efficiency, visibility, and savings<\/p>\n\n\n\n<p><strong>Benefits:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Better visibility and control over business spend<\/li>\n\n\n\n<li>Streamlined operational processes<\/li>\n\n\n\n<li>Enhanced data analytics and reporting<\/li>\n\n\n\n<li>More informed decision-making and reduced risk<\/li>\n\n\n\n<li>Increased user adoption rates<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Ncell modernizes and streamlines its business spend management\" width=\"960\" height=\"540\" src=\"https:\/\/www.youtube.com\/embed\/mmu1rUF5S6g?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ncell-digitises-its-operations-to-create-a-brighter-digital-future\">Ncell digitises its operations to create a brighter digital future<\/h3>\n\n\n\n<p>Ncell is the largest mobile operator in Nepal and a subsidiary of Axiata Group Berhad, a leading telecommunications group in Asia with a strong presence all across the region. Committed to building a best-in-class mobile network experience, Ncell is constantly working to achieve its goals of connecting the entirety of Nepal through its network and providing high-quality modern services that deliver better value for its customers and partners.<\/p>\n\n\n\n<p>To take the country towards a brighter digital future, Ncell decided to accelerate its digital transformation by partnering with Capgemini, starting with a complete overhaul of its procurement landscape to drive operational excellence and cost savings. The Nepal-based mobile operator understood that its legacy, on-premises procurement landscape was no longer able to support its evolving business needs. Complex manual processes coupled with a lack of pre-negotiated contracts had greatly increased the company\u2019s business expenditures. Ncell\u2019s legacy procurement system also made it difficult for its teams to analyze their spend effectively due to fragmented processes, which made reporting cumbersome.<\/p>\n\n\n\n<p>To overcome these challenges, Ncell chose to embark on a procurement transformation journey with Capgemini, which offered strong technical capabilities and a proven track record of delivering high-quality, customer-first experiences for its clients across the region, as demonstrated by its strategic partnerships with several operating companies in the Axiata Group.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-designing-a-future-proof-digital-platform-to-unlock-greater-cost-savings\">Designing a future-proof digital platform to unlock greater cost savings<\/h3>\n\n\n\n<p>To design and deploy a best-in-class procurement system for Ncell that would meet its precise business requirements, Capgemini conducted a business process alignment workshop and performed a deep-dive into the company\u2019s existing procurement landscape. Fueled by these insights, the partners chose to implement Coupa\u2019s Source-to-Pay (S2P), Supplier Information Management, and Advanced Analytics modules into Ncell\u2019s existing SAP ECC system.<\/p>\n\n\n\n<p>Ncell\u2019s ambitious transformation roadmap was delivered over a span of 11 months. Leveraging a hybrid agile-cum-waterfall approach and Capgemini\u2019s iCaptivate methodology, the partners were able to fast-track the program while ensuring minimal disruption to Ncell\u2019s business operations. A comprehensive stakeholder and change management framework was deployed simultaneously by the project team to ensure a smooth transition.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-seamless-remote-delivery-powered-by-virtual-collaboration\">Seamless remote delivery powered by virtual collaboration<\/h3>\n\n\n\n<p>With its new business spend management system, Ncell\u2019s transactions can be seamlessly consolidated into a single suite, which makes it easy for the business\u2019 teams to track and report on business expenditure using real-time data. In addition, Ncell\u2019s procurement team can now leverage pre-negotiated contracts easily as well as partner with pre-registered suppliers to maximise savings and reduce risk. Despite rolling out the new procurement system during the COVID-19 pandemic, which necessitated that all work shift to a remote delivery model, Ncell\u2019s teams easily gravitated towards the new and improved platform with its simple and frictionless user interface.<\/p>\n\n\n\n<p>Using virtual collaboration tools, Ncell and Capgemini were able to seamlessly navigate the pandemic restrictions and revamp the company\u2019s procurement landscape to drive operational excellence. The successful partnership demonstrated Ncell\u2019s strong commitment to creating better value for its customers and partners while providing another proof point of Capgemini\u2019s aptitude for delivering best-in-class, cloud-based business solutions.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>In partnership with Capgemini, Ncell deploys various Coupa modules to speed up, streamline, and simplify its procurement processes to keep pace with 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