{"id":557641,"date":"2018-08-24T04:12:00","date_gmt":"2018-08-24T04:12:00","guid":{"rendered":"https:\/\/www.capgemini.com\/gb-en\/?post_type=client-story&#038;p=557641"},"modified":"2025-03-07T08:16:46","modified_gmt":"2025-03-07T08:16:46","slug":"supplier-relationship-management-helps-leading-retailer-enhance-efficiency","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/gb-en\/news\/client-stories\/supplier-relationship-management-helps-leading-retailer-enhance-efficiency\/","title":{"rendered":"Supplier relationship management helps leading retailer enhance efficiency"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client Stories<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Supplier Relationship Management Helps Leading Retailer Enhance Efficiency<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/gb-en\/wp-content\/uploads\/sites\/5\/2022\/06\/ss_Supplier_Relationship_Management_Helps_Leading_Retailer_Enhance_Efficiency.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span>ss_Supplier_Relationship_Management_Helps_Leading_Retailer_Enhance_Efficiency.pdf<\/span><span class=\"type\">374 KB  pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/gb-en\/news\/client-stories\/supplier-relationship-management-helps-leading-retailer-enhance-efficiency\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/gb-en\/news\/client-stories\/supplier-relationship-management-helps-leading-retailer-enhance-efficiency\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Capgemini partners with Oracle to help this top retailer realize significant cost savings<\/h2><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p class=\"wp-block-paragraph\"><img decoding=\"async\" alt=\"\u201c\" src=\"\/img\/data\/quote-left.png\"> The program to date has achieved better than a $4M ROI and will continue to grow as the users get more comfortable with using the system. <img decoding=\"async\" alt=\"\u201d\" src=\"\/img\/data\/quote-right.png\"><strong>PMO Director and Program Manager<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-situation\">The Situation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Faced with difficult macroeconomic conditions in play, a leading retailer offering home improvement products and services outlined a strategic initiative to drive efficiencies across its organization \u2013 in distribution, training, technology and expense management. The company selected Capgemini for the mandate owing to its strong industry and solution footprint. Capgemini was to undertake a holistic Supplier Relationship Management (SRM) transformation, supporting continual improvement and ongoing success.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-solution\">The Solution<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The solution was based on Oracle\u2019s PeopleSoft Enterprise supplier relationship management which is an integrated suite of procurement applications that dramatically cut all supply management costs. In the retailer\u2019s case it included integrating PeopleSoft eProcurement (Catalog Management, Strategic Sourcing, Contracts, eSupplier Connection and PeopleSoft eSettlements) with the retailer\u2019s existing Oracle PeopleSoft Enterprise Financial Management applications.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Improving procurement processes and technologies were identified as areas for driving immediate savings. However, the retailer was using an older version of financial management applications that did not offer native best-in-class procurement functionality. The retailer elected to deploy the latest version of SRM with its existing financials to derive benefits from rich functionality, short time to value as well as an infrastructure that offered integrated procurement and financial management.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The implementation required approximately 85 interfaces between the two application versions, several of which required significant expertise to design and implement. This leadingedge implementation involved tight collaboration between the team members from the retailer, Oracle and Capgemini.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-result\">The Result<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">During the solution design and delivery,many of the retailer\u2019s complex business processes were refined and made more efficient through adoption of leading practices, training of resources and automation with the PeopleSoft Enterprise supplier relationship management applications. The end-to- end procure-to-pay lifecycle was simplified and streamlined, paving the way for significant cost reduction amounting to millions of dollars per year.<br>Some of the tangible results achieved by the retailer include:<br>\u2013 Improved compliance to approval processes<br>\u2013&nbsp;Improved compliance with contracts<br>\u2013&nbsp;Lower requisition-to-order costs<br>\u2013 Reduced maverick spend<br>\u2013 Reduced equisition-to-order cycle time<br>\u2013 Improved visibility into spend<br>\u2013 Rationalized supplier base<br>\u2013 Exceeded ROI versus plan to date<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":103,"featured_media":0,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"6c5450ae-4830-44a7-9750-6f2fc818c231\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","client_logo_id":0,"client_logo_url":"","primary_term":"","featured_focal_points":""},"tags":[],"brand":[],"service":[],"industry":[],"partners":[],"country":[],"content-group":[],"class_list":["post-557641","client-story","type-client-story","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.8) - 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