The healthcare system is facing unprecedented challenges; with increasing demand from vulnerable patient groups, unhealthy lifestyles, limited capacity of providers, and financial constraints. The current situation has directed the focus of health economies toward three prime areas for improvement:
- High quality health and care delivery
- Population health and well-being
- Financial stability
Areas of expertise
Capgemini has always been one of the leading technology and consulting companies at the forefront of supporting healthcare systems. We help them make better use of data and explore new models of care to improve outcomes and reduce costs; repositioning them for a sustainable future through accelerating digital adoption. Our footprint is evidenced by our support of regional and national transformation programmes across the UK, Europe and the US.
In the UK, our healthcare practice is led by subject matter experts, who leverage our clinical, digital transformation, big data & analytics and consulting capabilities to deliver valuable solutions to our clients.
Capgemini works as a strategic and operational partner to health economies and Trusts, supporting them throughout their transformation agenda from the initial design to benefits realisation. We work collaboratively with market leading and innovative partners to deliver robust, efficient and sustainable solutions for the benefit of our clients.
We pave the way for digital health adoption with a patient-centric approach. Our support includes collaborative design, implementation and integration of technology platforms and facilitating adoption among end users. Our vendor agnostic approach allows us to leverage best-in-breed solutions for the benefit of our clients. Use cases include:
- Advice, delivery and support of Electronic Patient Records (EPR)
- Technology build and support for Clinical Triage Platforms (CTP). We provide Single Point of Access for GP Out of Hours & 111 Services, utilising advanced Clinical Decision Support Systems (CDSS)
- Regional and local Integrated Digital Care Records (IDCR) and Personal Health Records (PHR)
- Telehealth and Telecare solutions for remote support and empowerment of LTCs, vulnerable and elderly patients
New Models of Care
Capgemini Healthcare hosts a team of consultants with varied skillsets, allowing us to become a valuable partner supporting strategic and operational transformation of local and regional health economies. Within England, we support our clients in designing and implementing their Strategic Transformation Plans (STP) and Local Digital Roadmaps (LDR),and work closely with them to facilitate and speed health & social care integration.
Our role includes building case for change, project management, change management, and optimising the financial and operational aspects of commissioning models. Our support extends to existing and evolving health economies – such as Accountable Care Organisations (ACOs) – utilising our specialist skills in outcomes-based commissioning.
Process and workflow modelling, analytics, consulting and clinical expertise are part of Capgemini Healthcare core capabilities. These skills are utilised to meet our clients’ needs through a number of engagement models:
- Population Health Management
- Health intelligence and benchmarking services
- Design and support case for change
- Service redesign with new ways of working
- Capacity and demand planning
- Provider performance improvement
- Activity and financial modelling exercises
Back Office Transformation
Capgemini Healthcare hosts a team of skilled financial, operational and technology experts who have vast experience in cost improvement, business process re-engineering (BPR) and IT Service Management (ITSM). We work with organisations to ensure the needs of their local communities are at the heart of what we do and that cost improvement programmes are associated with the delivery of high quality care.
Adopting a holistic approach to tackling efficiency gaps, we support back office transformation programmes via ITO provision and shared services innovation.