The Property and Casualty (P&C) landscape is rife with evolving risk, steep business competition, changing customer expectations, new regulations, and aggressive Insurtechs all vying to make their presence known. What’s more, as customers increasingly demand omnichannel, digital delivery, and self-service capabilities to manage their policies, insurers are seeking to deliver seamless convenience and an enhanced customer experience through leveraging real-time data and state-of-the-art technology across the entire P&C insurance value chain.
Capgemini’s solutions in touchless submissions, touchless endorsements, and touchless claims for P&C insurance leverages intelligent automation, artificial intelligence (AI), and a rich ecosystem of partners, underpinned by continuous insights powered by data – transforming your insurance company into an agile, data-driven, customer-centric function to deliver:
- A true touchless processing experience
- Reduced loss adjustment expenses (LAE)
- Enhanced customer experience
- Increased operational efficiency
- Access to latest technologies, Insurtechs, and digital channels
As a market leader in core platform transformations, our proven end-to-end capabilities, best-of-breed technologies and assets, and extensive experience in integrating ecosystem partners enables you to optimise your entire claims value chain, enabling you to become an Inventive Insurer.
Contact Business Services
To learn more about how our digital solutions can implement seamless, digital convenience across your entire P&C insurance value chain, contact: