These are challenging, yet exciting, times for insurers. With customers in the insurance space expecting a seamless, “Amazon-like” experience accessible at any time and on any device, insurers are looking for innovative ways to interact with new markets and launch new products quickly into the market.
Data-driven, touchless insurance operations
Capgemini’s Digital Insurance Operations portfolio of services provides end-to-end, customer-centric insurance offerings that transform your core insurance processes, and support functions such as finance, HR, and procurement, reducing your cost and boosting customer satisfaction – enabling, what we call, the Frictionless Enterprise.
Our platform-based solutions leverage our assets and investments in intelligent automation, cognitive document processing, and smart analytics to deliver touchless submissions, endorsements, and claims solutions, as well as third-party administration (TPA) services, across:
- Property and Casualty (P&C) insurance
- Life and Health (L&H) insurance.
A powerful portfolio built on consulting, technology, and operations
Digital Insurance Operations also leverages Capgemini’s renowned reputation for developing and delivering best-in-class business process services, including:
- Intelligent automation for finance – reimagine your finance operations to deliver enhanced customer experience and best-in-class finance operations at a lower cost, improved data and reporting, and enhanced controls
- Next-generation HR – put your individual employee at the centre of your HR value proposition to deliver sustainable value to your business
- Digital customer interaction – interact with your customers seamlessly across a variety of channels to position them on the market and offer concrete actions to improve their performance.
Contact Business Services
To learn more about how our Digital Insurance Operations can enhance your insurance company with automated, end-to-end, customer-centric operations, contact: email@example.com