Reimagine your core insurance processes

End-to-end insurance services that enable growth, digital customer experience, and increased efficiency

These are challenging, yet exciting, times for insurers. With customers in the insurance space expecting a seamless, “Amazon-like” experience accessible at any time and on any device, insurers are looking for innovative ways to interact with new markets and launch new products quickly into the market.

Data-driven, touchless insurance operations

Capgemini’s Digital Insurance Operations portfolio of services provides end-to-end, customer-centric insurance offerings that transform your core insurance processes, and support functions such as finance, HR, and procurement, reducing your cost and boosting customer satisfaction – enabling, what we call, the Frictionless Enterprise.

Our platform-based solutions leverage our assets and investments in intelligent automation, cognitive document processing, and smart analytics to deliver touchless submissions, endorsements, and claims solutions, as well as third-party administration (TPA) services, across:

A powerful portfolio built on consulting, technology, and operations

Digital Insurance Operations also leverages Capgemini’s renowned reputation for developing and delivering best-in-class business process services, including:

  • Intelligent automation for finance – reimagine your finance operations to deliver enhanced customer experience and best-in-class finance operations at a lower cost, improved data and reporting, and enhanced controls
  • Next-generation HR – put your individual employee at the centre of your HR value proposition to deliver sustainable value to your business
  • Digital customer interaction – interact with your customers seamlessly across a variety of channels to position them on the market and offer concrete actions to improve their performance.

The Frictionless Enterprise-blockchain for the supply chain

Contact Business Services

To learn more about how our Digital Insurance Operations can enhance your insurance company with automated, end-to-end, customer-centric operations, contact: