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“Business Process Outsourcing (BPO) is having a measurable impact on the M&E industry. The early adopters are reaping the benefits and others are quickly realising that they can expect more than cost savings from the right BPO partner. Major players from studios to publishers are driving improvements in working capital and revenue while better managing the impact of the digital revolution on their business.” – Brenda Heath, Head of Media and Entertainment, Capgemini BPO
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