World Retail Banking Report 2021 Infographic

Publish date:

Get an overview of World Retail Banking Report 2021 findings with our quick-read infographic.

The World Retail Banking Report 2021 from Capgemini and Efma explores an era where banking is invisibly embedded within customer lifestyles to provide a sustainable, experiential customer journey. Discover how implementing BaaS platform models to unlock the value of open ecosystems and harvesting customer behavioral data to provide hyper-personalised engagement will be the key to success for banks.

Download the report at https://worldretailbankingreport.com/ and follow #WRBR21.

 

 

WRBR 2021 Infographic Final...

File size: 1.74 MB File type: JPEG image

Experts

Ame Stuart

Expert in Customer Engagement, Digital Banking, FinTech, Retail Banking

Sankar Krishnan

Expert in Banking, Capital Markets, FinTech