World Retail Banking Report 2014: Embracing Digital Transformation

Publish date:

The World Retail Banking Report from Capgemini and Efma offers insights into the relationship between customers and their primary bank through a survey of over 17,000 customers, in-depth discussions with bank executives and case studies, drawing insights from 32 countries across 6 regions. Explore the first decline in global customer experience in three years and […]

The World Retail Banking Report from Capgemini and Efma offers insights into the relationship between customers and their primary bank through a survey of over 17,000 customers, in-depth discussions with bank executives and case studies, drawing insights from 32 countries across 6 regions. Explore the first decline in global customer experience in three years and hear about the digital transformation challenge!

cookies.

By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.

Close

Close cookie information