Companies in the EUC sectors are today facing a number of concurrent, converging challenges which are leading them to refactor their SAP estate for continuous transformation.
EUC companies need to manage the disruptions by leveraging valuable asset and customer data in a sustainable manner whilst remaining flexible to support:
- Regulatory compliance and out-performance
- The customer experience
- Accurate and timely billing of domestic & commercial customers, whilst keeping the cost to serve competitive
- Optimised asset management, linking asset interventions and investments to positive outcomes for the customer
- Creating end to end business processes that support joined up operations and customer services
- Environmental considerations
EUC companies today are designing for continuous, ongoing change whilst delivering constant business value. Businesses today are more likely than ever to distrust ‘big systems’ (including ERP) as being slow, unresponsive and expensive. And, ultimately, constraining rather than empowering. Now more than ever businesses need to be able to spread risk, minimise business impact and continually deliver value, while always retaining the ability to change direction.
Credible, reliable, successful
Across the whole of the sector – Energy Retail, Energy Networks, Water, Nuclear, Oil & Gas, Chemicals – Capgemini is #1 across Europe for SAP implementations. Our big differentiator is that we understand what the future models need to be. Working collaboratively is what Capgemini has always done: we develop with you. Capgemini is an engineering company as well as a Global Systems Integrator (GSI), and is an advocate of the Industry 4.0 vision.
In terms of system architecture we bring more than the typical GSI does to nurture and sustain the Intelligent Enterprise. Just one example of how we have helped a client, in the water industry in the UK: it used to take a water company three weeks to find out that they had a leak. Using the Renewable Enterprise we combined data to predictively estimate when they would get a leak.
We’ve engaged across the range of functions including Plant Lifecycle Management, and driven innovation through things like next-gen apps which give insight into workforce productivity in real-time.