Digital Transformation is now firmly part of the business landscape. However, while many areas within a company have felt the impact of digital, one crucial area has avoided the spotlight: Operations.
Most organisations have focused digital transformation efforts on the front-end of their organisation, covering products, services and customer experience. They have so far largely neglected the crucial operations capability. Three key technologies will transform companies operations: robotics, 3D printing and Big Data analytics. In this video, we highlight examples of companies that have managed to seize the digital operations prize.