It’s no longer just about keeping the lights on – there are growing complexities in today’s utility industry. Providers are expected to provide customer service, accurate reporting and user-friendly tools while accommodating each customer’s preferred communication method and device. And with rising energy prices, customers have become much more involved in managing their energy consumption and require more support to help them control costs without sacrificing comfort. We can help rapidly transform and automate the most complex utilities business processes with our Global Enterprise Model (GEM) for utilities.