Capgemini’s Connected Workspace services give employees what they want to be more productive, more satisfied in their work, and more loyal to the company: secure access to all their applications and data –and all IT services—from any device, anywhere, at any time.
In the process, the Connected Workspace delivers tangible value to the business. It enables IT to provide better service and stronger security, cut costs, streamline provisioning processes, and improve its reputation as an innovation partner to the business. At the same time, the enterprise can dramatically improve its ability to attract and retain top talent, quantify productivity gains, and achieve the aggressive performance goals of its digital transformation roadmap.
The Connected Workspace integrates multiple capabilities through a common connection point. Now employees have fast, convenient access to the resources and services they need, when and how they need them, including:
- Freedom of choice among enterprise-ready, connected devices. The Connected Workspace enables employees to use virtually any device for work—company-issued or personal—with enterprise-grade security. Employees have fast, easy access to mobile apps, web apps, hosted apps and data. Security, privacy, and confidentiality are strong because the entire environment is containerised, ensuring segregation of the user’s corporate resources from their personal apps and data.
- A self-service portal for IT services and support. Capgemini can provide a single gateway to corporate applications; cloud services; self-help support services; reporting; social collaboration capabilities, and more. With extensive use of automation and cognitive computing, the self-service portal creates personalised, context-aware experiences that get employees the information and support they need—instantly and from any device. They can access IT support or other business services, report problems, download apps, see maps and floor plans, receive notifications or alerts about actions they need to take, and much more.
- Personalised, predictive experiences via cognitive computing. With extensive use of automation, AI, machine learning and other cognitive computing capabilities, the self-service portal creates context-aware experiences that get employees the information and support they need—instantly and from any device. They can access IT support or other business services, report problems, download apps, see maps and floor plans, receive notifications or alerts about actions they need to take, and more.