AI for Customer Experience with Salesforce Einstein™

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Realise the transformational power of AI today

AI is improving the quality of life for individuals at home and at work, while creating a wealth of new opportunities for organisations to increase operational efficiency, grow stronger relationships with their customers, improve and speed up decision making, and become more relevant and innovative in product and services.

AI is a powerful tool to reach, understand and connect with your customers, in a more humanised way. Brands exist in the experiences they enable. It’s how you can differentiate from competitors and connect with consumers.

The Salesforce Einstein platform learns from your data to infuse predictions and recommendations into your unique customer-facing business processes. Pair that with automation and your employees have the insights and time to truly connect with your customers.

It’s time to harness the real-world power of Artificial Intelligence in Customer Experience with Capgemini Perform AI, read more in our brochure.

Explore Capgemini’s presence at Dreamforce 2019

AI for CX on Salesforce...

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Meet our experts

Lanny Cohen

Chief Innovation Officer and expert in Applied Innovation

Sanjay Nand

Expert in Digital transformation and innovation