Retail thought leadership

Award winning retail research

We have a range of thought leadership reports produced by the Capgemini Research Institute that provide valuable insights into the retail sector

Recently ranked #1 in the world for the quality of its research by independent analysts, the Capgemini Research Institute offers valuable insights into the retail sector, drawing on our worldwide network of experts and work closely with academic and technology partners.

From smart stores and rebooting the retail store through in-store automation, to exploring how to develop the customised merchandising and supply chain operating model necessary to adapt and thrive in the new reality of retailing, there are a range of topics we focus on and valuable insights to gain from our thought leadership.

Our retail specific reports tackle a number of questions and challenges. If you would like to find out more about our research in the retail sector or have any questions, please contact one of our experts listed at the bottom of the page.

Connect with our experts

Steve Hewett

Expert in CRM, Customer Experience Design, Digital Operating Model, Ecommerce

Bhavesh Unadkat

Expert in CRM, Digital Marketing, Marketing Technology, Proposition Development