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Energy and utilities

Energy and Utilities: Operating in the New Normal

Late last year, we concluded the global editorial of our World Energy Markets Observatory by saying that: achieving the climate change and sustainability goals outlined in the Paris Agreement would require a radical change in lifestyle and industry operations. Today’s global health emergency has inadvertently led to such a change, effectively decreasing energy consumption through travel restrictions, reductions in industrial production and social distancing measures. The result? A significant drop in greenhouse gas (GHG) emissions—albeit not one worthy of celebration given its steep cost in terms of mortality, human suffering, economic hardship and social strain.

While the environmental outcomes related to the pandemic may appear positive at first glance, the actions driving them are by no means a practical way to achieve sustained, responsible and economically viable change.

In this paper, we explore the present energy and utilities landscape, how the current health emergency will affect energy transition efforts and what organisations can do to effectively address risks and opportunities within this new normal.

Most everyone living through this period of history are eager to return to “normal.” But many health experts, world leaders and business analysts have suggested that the world that emerges from this crisis may be fundamentally changed.

Within this paper, we consider 10 fundamental issues that will impact the Energy and Utilities sector and how our industry players can prepare to address them in the months to come.

Key takeaways include:

COVID-19 Energy Utlities

Read our full paper by downloading it here.

Capgemini is here for our clients to help guide them through these unprecedent times. If you’d like to learn more or speak to one of our experts, contact us today.


Philippe Vié, Global Sector Leader, Energy, Utilities, Chemicals
Colette Lewiner, Energy advisor to Capgemini Chairman

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James Forrest

Expert in Artificial Intelligence, Business Transformation, Infrastructure Transformation, IOT

Philippe Vié

Vice President of Energy and Utilities
I have been in the industry for over 25 years, leading transformation projects globally. I’m responsible for selling and delivering end-to-end transformation engagements for top utility and energy companies. I also lead Capgemini’s annual World Energy Markets Observatory (WEMO), a report examining the electricity and gas markets in Europe, North America, Australia, and Southeast Asia.