Tesco plc is strengthening its global focus on sustainability in a new contract with Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, for the provision of a managed service for energy and carbon data management. This contract, which utilises the specialist sustainability expertise in Capgemini’s Global Business Process Outsourcing (BPO) business unit, will help Tesco with its programme to reduce its carbon footprint worldwide
Tesco has set itself a goal of being zero carbon by 2050, creating a challenging task of accurately and efficiently measuring and managing energy usage and carbon emissions from its worldwide operations. It chose Capgemini to provide a specialist managed service for energy and carbon data management to support its in-house sustainability team and its ecoGovernance model in achieving these objectives.
Under the new contract, Capgemini will be responsible for the collection, processing and reporting of energy and carbon emissions data from Tesco operations worldwide. Tesco will retain control of the overall process while the data quality checking, consolidation, processing, reporting output and technology system administration will be managed by Capgemini. In addition, managers across the Tesco global network will receive support in matters of sustainability data from Capgemini’s dedicated BPO Sustainability Centre of Excellence.
Ben Day, Climate Change Manager of Tesco, said: ‘We chose Capgemini because it was able to provide us with a proven, ready-to-run solution. We were attracted by its ability to provide the required support, its understanding of energy and carbon data management issues and its specialist skills with the CA Technologies ecoGovernance sustainability tool set. We expect to see an immediate improvement in the efficiency and capacity of our carbon footprint measurement and reporting process.’
By outsourcing the regular sustainability data management processes to Capgemini, Tesco’s own sustainability teams expect to have greater freedom to focus on strategic issues and to strengthen the company’s leadership in the sustainability area further. Capgemini’s integrated capability in sustainability, business process and technology removes the data management burden, and enhances the rigour and efficiency of the process.
The Capgemini BPO Sustainability Service can be configured to incorporate CA Technologies’ leading ecoGovernance software to comprise a complete managed service. The Sustainability BPO service is part of Capgemini BPO’s wider Supply Chain Management BPO services since it is Capgemini’s firm view that all ‘Future Supply Chains’ must take account of sustainability.
Peter Walsh, Head of Sustainability for Business Process Outsourcing at Capgemini said: ‘We are delighted to be providing this service to Tesco, which confirms the value and global reach of our BPO sustainability managed service. Tesco have set ambitious carbon reduction targets and we believe Capgemini BPO’s unique managed service for sustainability data will play an important role in helping them reach their targets in the most reliable and efficient manner possible. ‘
Tesco is one of the world’s largest retailers, with half a million employees, serving millions of customers each week.
With more than 115,000 people in 40 countries, Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. The Group reported 2010 global revenues of EUR 8.7 billion. Together with its clients, Capgemini creates and delivers business and technology solutions that fit their needs and drive the results they want. A deeply multicultural organisation, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore ®, its worldwide delivery model.
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