Premier Foods, the UK’s largest food producer, has once again renewed its long-term IT outsourcing alliance with Capgemini UK plc in a new contract worth an estimated £9 million for the five-year period 2014-2019. The contract covers the Premier Foods IT infrastructure including data centre and technical support for all core business systems.
The new deal follows the announcement last year of a contract between the two companies covering the period 2009-2014 which in turn renewed arrangements dating back to 2001. Premier Foods says that by confirming contractual agreements until 2019 at this early stage, it aims to secure improved certainty of its IT costs, quality and service levels so that essential long-term planning and budgeting activities can be effected with confidence.
Phil McCallum, Director of IT & Infrastructure at Premier Foods, said: ‘We have built up a very effective working relationship with Capgemini over a number of years. The degree of trust and confidence between our two businesses has continued to grow, and I am therefore delighted that Capgemini has been able to offer us a technically and commercially attractive proposition reaching right through to 2019. I look forward to another nine years of successful collaboration, which will assist Premier Foods in the delivery of its vision to be the best in British food with the brands you really love.’
Under the contract Capgemini will continue to support the IT infrastructure that underpins the many famous Premier Foods brands such as Hovis, Ambrosia, Mr Kipling, Sharwood’s, Batchelors, Quorn, Loyd Grossman, Oxo, Bisto and many others.
Avril Francis, Senior Account Executive at Capgemini UK plc, said: “Our client management and service delivery teams have consistently risen to the challenge of anticipating and meeting Premier Foods’ evolving needs, and of demonstrating their commitment to continuous improvement and real collaboration. It is great news that their efforts have been rewarded with this important new contract.”
The assignment involves the deployment of Capgemini’s Rightshore® strategy, which makes its global resources available to customers. Capgemini teams in the UK, Poland and India will work in collaboration with one another and with client personnel with the intent of maximising service levels and cost-effectiveness for Premier Foods. Systems supported involve hardware at Capgemini data centres in Rotherham and Bristol, with additional support from the company’s infrastructure management command centre in Krakow, Poland, and from a Capgemini development centre in Mumbai, India.
Capgemini also provides support for a number of key applications software systems at Premier Foods under a separate long-term Applications Management outsourcing contract.
Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working, the Collaborative Business ExperienceTM. The Group relies on its global delivery model called Rightshore®, which aims to get the right balance of the best talent from multiple locations, working as one team to create and deliver the optimum solution for clients. Present in more than 30 countries, Capgemini reported 2009 global revenues of EUR 8.4 billion and employs 95,000 people worldwide.
More information is available at www.uk.capgemini.com.
Rightshore® is a trademark belonging to Capgemini