Under the new £40 million contract Capgemini will build the system for the Department
for Children, Schools and Families (DCSF) and host it from its early 2008 go-live
date until early 2014.
ContactPoint will contain only basic identifying information about children
in England, and contact details for their parents or carers and for services working
with the child or young person. There will be no case information and no subjective
opinions about a child or parent. Access to the system will be restricted to
authorised users who require the information as part of their job and who have
been security-checked, trained and have the necessary authentication.
ContactPoint will hold records of all children in England from birth until they
reach the age of eighteen. It will extract the basic data needed directly from
national and local sources – the data will initially come from Department for
Children, Schools and Families, the National Health Service Connecting for Health
(NHS CfH), the Department for Work and Pensions (DWP) and the Office for National
Statistics (ONS); the system will be supplemented by other data sources over time.
The DCSF and Capgemini will be working in collaboration to ensure the highest
level of security for the system and for access to its contents. The design and
operation of ContactPoint will adhere to the new international standard for information
security management systems as well as conforming to the relevant government security
standards and will continue to be reviewed by independent security experts during
the system build. Once it goes live, the system will be run from a Capgemini secure
data centre in the UK. Security will continue to be audited once the system is
The contract to build and host the ContactPoint system follows the successful
completion by Capgemini of the technical design under an earlier contract announced
in 2006. Both contracts were awarded under the long-term partnering agreement
that commenced with the DCSF (then DfES) in 2002. Over the past five years Capgemini
has completed several key projects under this agreement and during this period
the company has undergone three independent annual benchmarking exercises on its
work at the Department, all of which have confirmed Capgemini’s delivery of value
John Cummings, Vice President for Education Sector at Capgemini, said: ‘ContactPoint
is crucial to the successful delivery of the government’s Every Child Matters:
Change for Children programme and we are delighted to be entrusted with a project
of such evident importance.’
Work on the ContactPoint system build will start immediately.
Tel.:+44 (0)870 238 2491
Capgemini, one of the world’s foremost providers of Consulting, Technology and
Outsourcing services, enables its clients to transform and perform through technologies.
Capgemini provides its clients with insights and capabilities that boost their
freedom to achieve superior results through a unique way of working, which it
calls the Collaborative Business Experience. Capgemini reported 2006 global revenues
of EUR 7.7 billion and employs more than 75,000 people worldwide. More information
is available at www.capgemini.com.
To find out more about our work in the government and public sectors, click here.
Further information about ContactPoint, including Q&A, can be found at: www.everychildmatters.gov.uk/contactpoin
Every Child Matters
The Government’s aim is for every child, whatever their background or their circumstances,
to have the support they need to:
- Be healthy
- Stay safe
- Enjoy and achieve
- Make a positive contribution
- Achieve economic well-being