UK communications regulator Ofcom has selected Capgemini UK plc (“Capgemini”)
as its preferred bidder for an Information Systems contract which includes integrating
or replacing the organisation’s legacy systems inherited from previous regulators.
Capgemini will run Ofcom’s IT systems for a five-year period from 1st February 2006 under the terms of a contract expected to be worth a total of
approximately £25 million. Ofcom aims to sign the contract by mid-December 2005.
Capgemini is expected to support the transformation of the efficiency and cost-effectiveness
of Ofcom’s IT infrastructure and core applications by replacing around 50 individual
IT applications with new, integrated technology.
That transformation will involve implementation of new CRM systems from Siebel
and financial, HR and procurement applications from SAP. Capgemini will be prime
contractor for these projects and will also work in close collaboration with Ofcom
management on an associated programme of business change.
Ofcom Chief Technology Officer, Peter Ingram, said: “When Ofcom began operations
two years ago we chose not to seek to integrate the many differing legacy IT systems
inherited from our predecessors until we had fully identified the organisation’s
long-term future needs.”
He added: “Establishing common systems for all of our critical functions will
lead to greater effectiveness and an improvement in the quality of the services
we deliver to stakeholders.”
Capgemini was selected in preference to two other shortlisted bids on the strength
of its collaborative approach, its convincing and detailed solution to Ofcom’s
end-to-end requirements, its existing global alliances with technology leaders
such as SAP and Siebel, and a track record in transformational outsourcing that
was supported by enthusiastic customer references.
Mark Porter, UK Chief Executive Officer of Capgemini, said: ”Ofcom plays a vital
role in regulating an industry that everyone in the UK depends upon, and we are
delighted that we have been selected to help effect their transformation into
a truly service-oriented organisation.”
Lis Sheppard, Business Development Director at Capgemini, who led the bid team,
said: “There is an excellent cultural fit between Ofcom and Capgemini, with both
organisations committed to excellence in IT and customer service.”
For more information, please contact:
Media relations manager
Tel: 0870 238 2491
Ofcom Media Office
Tel: 020 7981 3033
NOTES FOR EDITORS
About the Capgemini Group
Capgemini, one of the world’s foremost providers of Consulting, Technology and
Outsourcing services, has a unique way of working with its clients, which it calls
the Collaborative Business Experience. Through commitment to mutual success and
the achievement of tangible value, Capgemini helps businesses implement growth
strategies, leverage technology, and thrive through the power of collaboration.
Capgemini employs approximately 60,000 people worldwide and reported 2004 global
revenues of 6.3 billion euros. More information about individual service lines,
offices and research is available at http://www.capgemini.com/
Ofcom is the independent regulator and competition authority for the UK communications
industries, with responsibilities across television, radio, telecommunications
and wireless communications services. More information is available at http://www.ofcom.org.uk/