Capgemini and HEMA have collaborated since 2008. The new contract is based on the existing agreement to enable an efficient and effective response to changing demands in the retail market, with the help of IT services. The contract will cover a wide range of IT-services, including business consultancy, SAP application management, application development, E-commerce hosting, system management, store automation, Servicedesk services, software distribution services, datacentre services and LAN/WAN management.
Commenting on the contract extension, Rob Gerretsen, IT Manager of HEMA, says: “In recent years, Capgemini has showed the ability to provide a stable state-of-the-art IT landscape. In addition, they have proved to be a good sparring partner in changes to our business processes. All this gave us enough confidence to extend our collaboration.”
“The retail market is changing drastically driven by digitalisation. This is impacting retail companies all over the world, both in the way retailers interact with customers and how supply chains are organised. HEMA can benefit from Capgemini’s worldwide experience and expertise in providing technology and business services for consumer products, retail and distribution. We are very proud of the confidence HEMA shows in us with this contract extension, and how they see us as a partner in shaping the future in the retail market,” says Frans van den Hurk, Chief Executive Officer Infrastructure Services Benelux at Capgemini.