“After due consideration, we chose Capgemini for their strength of technology and industry expertise, their highly flexible workforce and speed of project realisation,” says Horst Nußbaumer, Chief Claims Officer at Zurich Germany. “The transformation of insurance systems to one single platform allows us to even better serve the needs of our customers while improving the internal processes across all our lines of business.”

The collaboration between the two companies builds on an earlier successful inception phase in which Capgemini developed an understanding of Zurich’s specific goals and needs. Within less than 24 months, a Capgemini workforce of more than 120 insurance experts, IT architects and digital specialists with a deep expertise in Guidewire solutions, will perform one of the biggest digitalisation projects in the German insurance industry. The first rollout is scheduled for 2017 and includes Zurich’s entire private insurance business such as personal liability, home and building insurance.

“The modernisation of core systems is a vital necessity for insurance companies to respond to changing insurance needs and defend their relevancy against agile and innovative technology competitors. With this step towards a digitalised business Zurich, will be able to continue to provide competitive services in the German insurance market”, says Detlev Froese, Head of Financial Services at Capgemini in Germany.

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