Ian Campos is an Executive Vice President within Capgemini’s Financial Services Global Business Unit (FS-SBU).
He leads the Global Insurance Services team FS-SBU. His expertise is in Core Insurance Transformation across the Property & Casualty Segment. He is also a member of FS-SBU Executive Committee. He has over 25 years of experience in marketing, finance, technology and general management consulting, particularly within the retail banking and insurance sectors. He has finely honed analytical and project management skills. These skills have been developed and refined over a number of assignments that have resulted in the definition and rapid implementation of solutions for complex problems in the areas of front-office, policy administration, multi-channel distribution, claims and billing areas.
He is one of the few people that has worked across the entire financial services consulting continuum – from strategy development; solution design, development and implementation; and operational management. He has completed an MBA (1998, Monash Mt Eliza Business School, Melbourne, Australia) focused on the strategic use of technology-based marketing methods and electronic delivery systems in retail banking as part of a broader Services Marketing specialisation.
He has co-authored ‘Customer Value As A Source Of Competitive Advantage In Retail Financial Services’, which was published in the International Journal of Business Studies. Ian is also an accomplished speaker and presenter at various industry conferences and Executive forums on wide range of topics across financial services and digital transformation.