Digital Customer Experience

Andrew Smith

Expert in Customer Experience, Digital marketing and innovation

I help clients engage with their customers through designing compelling customer experiences with the use of insights powered by data.

My mission is to create customised consumer journeys delivering value for the customer with innovation to drive business growth.

I’ve worked with global brands to define their value proposition, crafted digital and innovation strategies, mapped customer journeys, designed marketing campaigns and defined future customer experiences with the use of technology.

Andrew Smith

My experience

Senior Consultant @ Capgemini Invent

Jul 2018 - Present

Consultant @ Capgemini Invent

Jan 2017 - Jul 2018

Associate Consultant @ Capgemini Invent

Jan 2015 - Jan 2017
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