My passion is creating new opportunities to help clients transform their business to benefit both their customers and shareholders (efficient and effective).
I do this by looking from the outside-in, ensuring that solutions and technologies are aligned to deliver additional value or remove waste and cost. I have a focus and interest on Customer experience, RPA, automation and digital services, having worked with companies who specialise in these areas for more than 25 years now.
My belief: Companies must deliver ever greater value to their customers or they will become irrelevant. I take great satisfaction in creating and maturing strong relationships with clients to ensure we deliver solutions that change their market for the better. Everything I do puts me into an advisory position with solutions that deliver a tangible difference.