Consumer Products & Retail

Steve Hewett

Expert in CRM, Customer Experience Design, Digital Operating Model, Ecommerce

Steve is a VP within the Customer Experience & Analytics practice. He is the lead for Digital in the Retail sector within the UK and is responsible for the Retail Customer Engagement offer globally for Capgemini Invent.

He has worked for a number of leading brands, in areas such as digital innovation, omni-channel ecommerce and customer service, CRM, loyalty programme delivery and digital transformation.

Steve specialised in retail consulting after a broad range of delivery experience in customer experience and digital technology lead transformation across sectors including consumer products and retail, telecommunications, government and financial services.

Steve Hewett

My experience

VP - UK head of Digital for Retail @ Capgemini Invent

Sept 2011 - Present

Manager @ Information Technology and Services

Jun 2005 - Sept 2011

Digital Marketing Consultant @ Internet

May 2004 - May 2005
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