Customer: Aggreko
Industry: Temporary power generation and temperature controls
Location: Worldwide
Challenge:
Aggreko wanted to improve the efficiency and productivity of its field service operations and, as a result, to enhance customer service and satisfaction.
Solution:
As part of its support for the Aggreko 18 technological transformation campaign, Capgemini deployed a global version of the Salesforce Field Service Lightning solution.
Results:
Though early days, Aggreko believes that Capgemini’s deployment of FSL will deliver increased efficiency and productivity and enhanced customer service and satisfaction.
