Resourcing Assistant

Short Description

The focus of your role

The resource will be involved in the management of 3rd party resources (ie Academy and eco) from raising paperwork and finances during on-boarding through to off-boarding and final invoices. The management of resources whilst on site includes, renewals, Terms & Conditions queries, rate negotiations and timesheet chasing.  To Manage the requests that come in for the creation of I-SoWs.

  • Administration background. Excellent Customer Service ethos. Excellent work management skills. Excellent communication skills. Excellent data entry & attention to details skills. Excellent organisational skills (must have ability to work under pressure/multi task numerous cases and can prioritise without supervision and ability to manage a constant change in workload).
  • Good team working skills. Ability to follow process.  Ability to write and maintain Processes/Procedures/WINs in line with changes
  • Ability to identify problems, appreciate the issues and then offer suggestions as to resolving them and if required implementing them.
  • Demonstrable ability to use key global and internal tools such as VMS, and the Flex DB to high BAU standards
Job Responsibilities
  • Raising work orders using in the Vendor Management System (VMS) and liaising with key stakeholders internal, Suppliers, and 3rd Party resources .
  • Processing renewals or updating the Off-boarding team to ensure leavers are picked up and off-boarded from the account.
  • Updating internal database (Access) with the details from VMS for internal, validation, reporting and financial reports.
  • Manage escalations from Hiring Managers
  • Manage the requests that come in for the creation of I-SoWs to ensure correct data has been received to ensure prompt processing of I-SoWs



Posted on:

February 12, 2020

Experience level:

Experienced Professional

Contract type:

Permanent Full Time


West Midlands

Business units:



Public Sector


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