Woking / London
A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion. People matter, results count.
You will be working as part of our Resource Management team within the UK Practices business in Capgemini. Together with our clients, we create and deliver business and technology solutions that fit their needs and drive the results they want. We work with over 230 clients across industry sectors, including UK Public Sector (primarily Tax and Welfare, Justice & Security and Devolved Government), Consumer Products, Retail and Distribution, Energy & Utilities, Travel & Transport, Telco, Aerospace & Defence. With over 2000 people onshore and 2900 people offshore our capabilities cover end-to-end solution and service delivery across Digital, Microsoft, Open Source, SAP, Oracle and Salesforce platforms.
Our Resourcing team supports the Sales and Delivery communities within the Market Units to fulfil our client’s demands. They work as trusted advisors that work closely together to ensure that we deliver the appropriate skills mix for our client needs using permanent or flexible resourcing solutions.
In summary, the objective of the role is to proactively manage the resourcing process, identify issues affecting resourcing performance, then help to develop solutions, working with a wide variety of stakeholders, in order to support the Management Team in ensuring Application Practices and Insights & Data UK meets their financial and non-financial targets.
• Respond to resource requests from
-Project and Programme Managers within and outside of Apps Practices and Insights & Data
-Account and Business Development Managers within and outside of Apps Practices and Insights & Data
-Resource Managers from all areas of Capgemini, within the UK and internationally
-This involves owning requests for your skills areas, identifying appropriate candidates, liaising with Capability Leads, submitting CVs to the requestor, putting candidates and requestor in touch to discuss the role, keeping requestor, candidates and Capability Leads updated on status, updating Retain to reflect opportunity in the forecast
• Actively seek placement opportunities for resources coming available:
-by building relationships with the Sector interfaces
-by building relationships with other Resource Managers (from other areas of the company, within and outside of the UK)
-by identifying open opportunities on Demand Capture Storage (DCS) tool
• Place consultants into roles, balancing their development needs with the needs of the business
• Meet with/become familiar with the resources within the team(s) that you are responsible for, understand their career aspirations and development needs.
-ensure that up to date profiles are held on the database
-understand training needs for resource where appropriate
• In the absence of fee paid roles, place resources onto sales support and other non-billable work that supports the pipeline and internal initiatives
• Provide Management Information, as required, to the Business Unit Heads/Capability Leads, Business Operation Managers and Consultants
• Maintain resourcing tools; update Retain with forecasted project information and maintain month 1 accuracy via ghost booking interface from DTX and a forward looking view to 120 days, maintain DCS by updating open demand and closing requests down
Positive, enthusiastic attitude
Calm and patient under pressure
Must demonstrate drive and enthusiasm to take positive action and progress projects to a conclusion
Good interpersonal skills at all levels
Flexible and able to adapt to change
Excellent communication and presentation skills
A highly visible people orientated style with the assertiveness, determination and relationship building skills to challenge objectives and ensure positive results
Excellent analytical and problem solving skills
A clear thinker, with an aptitude for detail
Good influencing skills and a positive opinion leader
Excel, Word and Powerpoint
Knowledge of the RETAIN (Resource Management) System would be an advantage
Understanding of IT project lifecycle beneficial
Experience gained through a Resource Management role in s similar organisation
Professional development. Accelerated career progression. An environment that encourages entrepreneurial spirit. It’s all on offer at Capgemini. And although collaboration is at the core of the way we work, we also recognise individual needs with a flexible benefits package you can tailor to suit you.
At Capgemini, we help organisations across the world become more agile, more competitive and more successful. Smart, tailored, often-groundbreaking technical solutions to complex problems are the norm. But so, too, is a culture that’s as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too.
Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.