EUC Enterprise Architect


UK Wide

The Job on Offer:

Capgemini Cloud Infrastructure Services (CIS) UK has the largest Projects & Consulting (P&C) practice in CIS globally – covering all the CIS portfolio. We work on a range of exciting projects for many different clients across all sectors. The roles of EUC Enterprise Architect operates within the Edge capability, focusing on consulting, architecting, designing, building, migrating and testing workplace services and solutions.

Your Role:

As an EUC Enterprise Architect you will get exposure to the following types of projects and roles:

* EUC projects contribution: Participate in design and supervise build and move to run activities
* Service Design: High-level architecture design for core EUC solutions including Windows 10, SCCM and Office 365 Pro Plus
* Plan and prepare design review presentation with Architects and Service Managers to validate or decide on major architecture evolutions
* Service Transition: Supervise strategic partners and subcontractors to produce design, build and deploy new IT services (or service changes)
* Service Catalogue: Maintain service catalogue up-to-date for EUC services
* Develop road map for the organization – Short term and long term Plan
* Design and plan roll out of major upgrades for core EUC solutions (target configuration, deployment method, change process, deployment tools, etc.) including Windows 10 and Office 365 Pro Plus.
* Manage hardware roadmap with vendors to ensure smooth transitions: continuous supply chain globally, support of new models by standard OS images and application support for major business applications.
* Maintain a catalogue of Workplace applications in EUC portfolio: License count, usage count and budget forecast
* Application store: Define and maintain application management process within the store (entrance, suppression, change, approval path)
* Experience and evidence of working on workplace projects is core to this role.

Your Profile:

End User Enterprise Architect should have a minimum experience level of 4 years, with evidence of exposure to complex Workplace projects during this time 

* Computer hardware & accessories (laptop, desktop, workstation, docking station, …)
* Virtualization solutions (VDI, local hypervisor, IAAS, …)
* OS & software lifecycle management (Windows/Office/browser, etc. upgrades and other major changes …)
* Endpoint security & compliance (antivirus, firewall, disk encryption, data protection, …)
* Endpoint management (remote control, inventory, application publication, updates, … through SCCM on-premise and InTune)
* Endpoint connectivity (VPN, Wi-Fi, …)
* Endpoint monitoring & diagnostic (average consumption of physical resources, system problems, application problems, … using Nexthink or other real-time analytics, instant remediation & automation tools) 
* Standard Operating Environment (Windows 10, Azure Virtual Desktop RHEL, …)
* Device provisioning (offline / online imaging, factory imaging, zero master, …)
* Office & other productivity software (Office 365 Pro Plus productivity suite, …)
* Printers & Printing services (Printer management, SMTP, consumables monitoring, follow-me printing, …)
* User Experience (device boot time, device performance, nomad experience, service delivery time, …)
* Application delivery (Software packaging, Application Store, …)
* Service catalogue management (user profiling, demands, …)

* Significant experience or knowledge with On-Premise & Cloud based MS O365 services including: Exchange, Skype for Business, SharePoint, OneDrive, Teams, Intune
* Knowledge of Identity management services: Federation & IAM solutions – Azure IAM, Federation Services
* Knowledge of Traditional on-premise, Native Cloud & Hybrid topologies for these services
* Service / Data – compliance, management & security (antivirus, encryption, data leakage protection, governance, policies, RBAC, archiving, backups, journalling etc.)
* End user applications and desktop clients – Microsoft Office (Outlook, Teams, Skype for Business, Lync, browsers etc.)
* Reporting, monitoring and governance – tools, processes, applications and controls
* Exposure to various versions of applications & services often found in enterprises – for example: Exchange 2010+2016 & O365 Exchange Online, Lync Server ó SfB O365
* Knowledge of service & account provisioning – services, processes & methods
* Licensing management – understanding of Microsoft licensing, management & types
* End User Experience (performance, functionality, end user profiling & personas) 
* Knowledge of underlying end user devices & technologies – desktops, mobile, virtual desktops, operating systems – Windows/Android/IoS/Unix/Linux, Browsers, 3rd party application suites such as MS Office & integrated business application services
* Knowledge of or experience with other non-Microsoft messaging, collaboration & unified communications technologies is desirable – SaaS based & on-premise products 
* Be able to lead a technical presentations or proposal and collaborate with SMEs & stakeholders effectively in projects or related deliverable activities

Why Capgemini is Unique?

At Capgemini we don’t just believe in Diversity & Inclusion, we actively go out to making it a working reality.  Driven by our core values and Active Inclusion Campaign, we build environments where you can bring you whole self to work.

We aim to build an environment where employees can enjoy a positive work-life balance.  Through our New Normal campaign, we are looking to embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people.  All UK employees are eligible to request flexible working arrangements. 

We work with a range of clients all with a unique set of business, technological and societal ambitions.  Working for Capgemini you get to be at the forefront of designing future experiences, which truly impact our clients and wider society for the better.  

Get the Future You Want:

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask.  But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts.  A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible.  It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future.   By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.  Capgemini. Get The Future You Want.

About Capgemini:

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 300,000 team members in nearly 50 countries. With its strong 50 year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fuelled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2020 global revenues of €16 billion.



Posted on:

March 2, 2022

Experience level:

Experienced Professional

Contract type:

Permanent Full Time


Any UK Base

Business units:

Cloud Infrastructure Services.