Business Change Consultant


UK Wide, Mobility Required

About us

A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of 200,000 team members in over 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.  People matter, results count.

Who you’ll be working with

In Business Technology Solutions (BTS) we specialise in navigating our clients through the complexities and interdependencies of technology-enabled change programmes. We focus on technical delivery, providing the capabilities that ensure our clients realise their IT-enabled ambitions and benefits.


Business Transformation Consulting (BTC) is a growing team of 80 consultants with a huge amount of combined experience and qualification. We partner with our clients to both design their business and change their business, all the while guiding them along their transformation journey. We use our best-practice “4C” model to do this:

  1. Clarifying and understanding the vision for change
  2. Ensuring that the client has the capability to sustain the transformation journey 
  3. Working with committed and engaged stakeholders
  4. Making sure that the change continues to deliver against the business case.


The knowledge that exists within our nine BTC capability teams helps drive this, sharing best-practice thinking and methods in the following areas: Culture Change; Value Management; Training; Business Change; Operating Model Design; Communications & Engagement; Process Consulting; Maturity Assessment; Product Owner, Agile BA and User Research.


Most importantly, our culture is key and it defines who we are: we always put our clients first, our style is collaborative, fun, innovative and agile, and we roll up our sleeves and get it done. This means that we are able to form close relationships, not just with our clients but also internally with our Capgemini colleagues. 

The focus of your role

As a Business Change Consultant in BTC you’ll work on a range of transformation projects across different industries. You will understand our client’s business needs and creatively shape and refine business solutions to meet those needs. We are recruiting across all levels of experience.


As a Business Change Consultant, you will work with our customers and Capgemini colleagues to deliver sustainable business change that realises the business outcomes. Typically, our approach centres on technology enabled change, from large-scale ERP programmes to smaller, digital application development and everything in between. You will work as part of a team to deliver aspects of target operating model and organisational design, stakeholder engagement, learning and business change impact and readiness. You’ll need to be comfortable working in both waterfall and agile methods of transformation. 


We believe in a practical, structured approach to business change, an approach that works hand in hand with the technical aspects of the project and that focuses on the organisational and people aspects of sustainable business transformation. 


You will help manage and coach junior colleagues both on your project and within BTC. You will also have the opportunity to utilise your knowledge and expertise to reshape or create new offers and services for our clients.

What you’ll do

As a Business Change Consultant, you will be a natural problem solver – curious, tenacious and driven to find the right answers. You will want to collaborate with our clients to understand the needs of their business and its customers and then identify, design and implement the business change improvements and technology products that will allow them to achieve their business goals. You will be adept at engaging all key stakeholders to make sure that the change will be a success for the client.

What you’ll bring

•    Fantastic consulting skills – facilitating workshops, solving complex problems, writing documents, delivering compelling messages, gaining trust, managing teams, working with uncertainty, thinking on your feet! – will all be second nature to you. You’ll be comfortable working with a range of colleagues and clients up to the most senior level
•    An understanding of digital technology and the opportunities it brings to business transformation
•    Proven experience and expertise in the application of the following business change elements with particular emphasis on digitally-enabled business transformation and business change in an agile environment:
o    Stakeholder analysis and planning  
o    Communication and engagement strategy, planning and delivery
o    Learning strategy and delivery, based on digital and modern approaches to learning and knowledge transfer
o    Understanding the change and enabling readiness
o    Transforming and aligning organisational culture 
•    An open mind, ready to adapt to the current fast-changing agile and digital environment
•    Involvement in sales and pre-sales related content, presenting and managing proposals 
•    Experience in various delivery models and methodologies, including agile and lean techniques
•    Experience of coaching or managing small teams of other multi-functional colleagues
•    You – utilising your values, energy, motivation, expertise and professionalism to build our brand, team and culture

What we will offer you

Professional development. Accelerated career progression. An environment that encourages entrepreneurial spirit. It’s all on offer at Capgemini. And although collaboration is at the core of the way we work, we also recognise individual needs with a flexible benefits package you can tailor to suit you. 

Why we’re different

At Capgemini, we help organisations across the world become more agile, more competitive and more successful. Smart, tailored, often-groundbreaking technical solutions to complex problems are the norm. But so, too, is a culture that’s as collaborative as it is forward thinking. Working closely with each other, and with our clients, we get under the skin of businesses and to the heart of their goals. You will too.


Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients.  We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs



Posted on:

December 12, 2019

Experience level:

Experienced Professional

Education level:

(i)GCSE or equivalent

Contract type:

Permanent Full Time or Part Time


Any UK Base

Business units:



Consulting & Business Transformation


By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.


Close cookie information