Capgemini’s and the Environment Agency’s use of smart, agile IT to protect the public during Britain’s wettest winter was recognised as the ‘IT Partnership of the Year’ at the 2015 Real IT Awards ceremony last night.
During the winter of 2013/14 many parts of the UK were hit by the worst flooding on record. As the key IT outsourcing partner of the UK government’s Environment Agency, Capgemini facilitated intelligent use of IT and information to help deal with a flooding emergency that threatened lives and property. IT played a crucial role in protecting around 1.1m homes and businesses and 2,470 km2 of agricultural land from flooding, issuing flood warnings for 217,000 properties and handling 50,000 incoming calls.
Service levels were sustained throughout the emergency thanks to scaled-up, proactive support operations, with IT responding round the clock. As well as sustaining critical operations, the joint team supported two major government initiatives that could help ensure future flood protection.
Keith Spikings, Deputy Director Service Delivery at Environment Agency, commented: ”I am delighted that we have received this recognition from our peers in the IT world. This underlines the critical importance of what we do every day to support the Environment Agency to deliver great service to the public and to help keep people safe. My thanks once again to all involved.”
Photo: The Environment Agency and Capgemini team
The Real IT Awards honours and celebrates the ingenious approaches and extraordinary achievements of corporate IT in stimulating organisational success, focused on real business improvements. A full list of winners can be found here.