{"id":672676,"date":"2021-11-18T15:27:00","date_gmt":"2021-11-18T15:27:00","guid":{"rendered":"https:\/\/www.capgemini.com\/fr-fr\/?post_type=research-and-insight&#038;p=672676"},"modified":"2025-03-04T04:39:36","modified_gmt":"2025-03-04T03:39:36","slug":"egovernment-benchmark-2021","status":"publish","type":"research-and-insight","link":"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/","title":{"rendered":"eGovernment Benchmark 2021 : Les gouvernements europ\u00e9ens acc\u00e9l\u00e8rent leur transformation digitale"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/04\/Dotcom-banner_eGovernment.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/04\/Dotcom-banner_eGovernment.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/04\/Dotcom-banner_eGovernment.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/04\/Dotcom-banner_eGovernment.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/04\/Dotcom-banner_eGovernment.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/04\/Dotcom-banner_eGovernment.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/04\/Dotcom-banner_eGovernment.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/04\/Dotcom-banner_eGovernment.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/04\/Dotcom-banner_eGovernment.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:50% 50%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Secteur public<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">eGovernment Benchmark 2021 : les gouvernements europ\u00e9ens acc\u00e9l\u00e8rent leur transformation digitale<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/06\/eGovernment-Benchmark-2021-Insight-Report.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Ouvrir dans une nouvelle fen\u00eatre\"><span>Rapport<\/span><span class=\"type\">3 MB  pdf<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Ouvrir dans une nouvelle fen\u00eatre\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Ouvrir dans une nouvelle fen\u00eatre\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">La COVID-19 a acc\u00e9l\u00e9r\u00e9 les progr\u00e8s de l\u2019Europe vers son objectif de rendre tous les services des administrations centrales et locales disponibles en ligne d\u2019ici 2030.<\/h2><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-des-avancees-audacieuses\">Des avanc\u00e9es audacieuses<\/h2>\n\n\n\n<figure class=\"wp-block-image alignleft size-large is-resized\"><a href=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/06\/eGovernment-Benchmark-2021-Insight-Report.pdf\"><img loading=\"lazy\" decoding=\"async\" height=\"1024\" width=\"750\" src=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-FCover-Egoverment-Benchmark.jpg?w=750\" alt=\"\" class=\"wp-image-682755\" style=\"width:229px;height:312px\" srcset=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-FCover-Egoverment-Benchmark.jpg 898w, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-FCover-Egoverment-Benchmark.jpg?resize=220,300 220w, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-FCover-Egoverment-Benchmark.jpg?resize=768,1049 768w, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-FCover-Egoverment-Benchmark.jpg?resize=750,1024 750w\" sizes=\"auto, (max-width: 750px) 100vw, 750px\" \/><\/a><\/figure>\n\n\n\n<p>Le rapport de la Commission europ\u00e9enne intitul\u00e9 \u00ab&nbsp;2021 eGovernment Benchmark&nbsp;\u00bb, produit par Capgemini, sa filiale <a href=\"http:\/\/www.sogeti.com\">Sogeti<\/a> et les partenaires du consortium<a href=\"http:\/\/www.idc.com\"> IDC<\/a> et <a href=\"https:\/\/www.polimi.it\/en\/\">Politecnico di Milano<\/a>, a r\u00e9v\u00e9l\u00e9 que, m\u00eame s\u2019il reste encore beaucoup \u00e0 faire, les gouvernements europ\u00e9ens ont fait preuve de \u00ab&nbsp;r\u00e9silience et d\u2019innovation&nbsp;\u00bb en mettant rapidement en place des services num\u00e9riques vitaux, afin d\u2019aider les citoyens et les entreprises \u00e0 faire face aux impacts de la pand\u00e9mie, fournissant ainsi un mod\u00e8le d\u2019action applicable \u00e0 l\u2019Europe enti\u00e8re.<\/p>\n\n\n\n<p>L\u2019\u00e9tude annuelle de la Commission europ\u00e9enne, qui en est \u00e0 sa 18e \u00e9dition, \u00e9value de fa\u00e7on compl\u00e8te et fiable l\u2019\u00e9tat de la transformation digitale des administrations et des services publics en Europe. Elle fournit des informations sur l\u2019une de ses principales priorit\u00e9s de l\u2019UE qui est de d\u00e9ployer 100% de ses services publics de fa\u00e7on digitale d\u2019ici 2030.<\/p>\n\n\n\n<p>Cette \u00e9tude compare les progr\u00e8s r\u00e9alis\u00e9s par les autorit\u00e9s publiques de 36 pays europ\u00e9ens \u2013 les 27 \u00c9tats membres de l\u2019UE, plus neuf autres pays dont le Royaume-Uni, collectivement appel\u00e9s UE27+ \u2013 dans la transition vers les services num\u00e9riques.<\/p>\n\n\n\n<p>Pr\u00e8s de 8 000 pages web, provenant de 93 services aux citoyens et aux entreprises, dans plus de 2 625 administrations locales, r\u00e9gionales et nationales distinctes, ont \u00e9t\u00e9 analys\u00e9es, test\u00e9es et \u00e9valu\u00e9es, afin d\u2019alimenter le rapport de cette ann\u00e9e.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-catalyseur-de-la-numerisation\">Catalyseur de la num\u00e9risation<\/h2>\n\n\n\n<p>Le score global de la Commission en mati\u00e8re de maturit\u00e9 de l\u2019administration en ligne pour 2021, en prenant la moyenne des 36 pays, s\u2019\u00e9l\u00e8ve \u00e0 68 %. L\u2019administration la plus num\u00e9rique est celle de Malte avec 96 %. Globalement, 81 % des services \u00e9valu\u00e9s sont d\u00e9sormais disponibles en ligne.<\/p>\n\n\n\n<p>Bien que la pand\u00e9mie ait servi de catalyseur \u00e0 la num\u00e9risation dans certains domaines, la crise n\u2019a pas \u00e9t\u00e9 une panac\u00e9e pour transformer num\u00e9riquement les pouvoirs publics, d\u2019importantes disparit\u00e9s subsistant :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>85 % des services de l\u2019administration centrale sont disponibles en ligne, contre 59 % des services locaux.<\/li>\n\n\n\n<li>91 % des services destin\u00e9s aux entreprises sont en ligne, contre 77 % pour les citoyens.<\/li>\n\n\n\n<li>Moins de la moiti\u00e9 (43 %) des services sont accessibles en ligne aux utilisateurs transfrontaliers.<\/li>\n<\/ul>\n\n\n\n<p>Au d\u00e9but de l\u2019ann\u00e9e, la Commission a lanc\u00e9 son m\u00e9canisme de relance et de r\u00e9silience, dot\u00e9 d\u2019un budget de 672,5 milliards d\u2019euros, pour des investissements publics \u00e0 grande \u00e9chelle et des r\u00e9formes par les \u00c9tats membres, afin de permettre la reprise apr\u00e8s la crise COVID-19 et de promouvoir la coh\u00e9sion \u00e9conomique, sociale et territoriale. Les \u00c9tats membres investissent une partie de cette aide dans la transformation digitale ce qui, avec d\u2019autres r\u00e9formes et investissements, leur permettra de saisir davantage d\u2019opportunit\u00e9s de num\u00e9risation. Avec des efforts renforc\u00e9s et guid\u00e9es par les valeurs europ\u00e9ennes, les administrations publiques entreront dans une nouvelle \u00e8re de gouvernement num\u00e9rique.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Ce rapport compare les progr\u00e8s des autorit\u00e9s publiques de 36 pays europ\u00e9ens dans la transition vers les services num\u00e9riques.<\/p>\n","protected":false},"author":98,"featured_media":682753,"template":"","meta":{"cg_dt_proposed_to":[21],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"{\"uuid\":\"551f2806-9cc3-4976-b6f8-41148bba495f\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"6e22e643-c514-4f76-a36e-5f9cbec643e8\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":true,"footnotes":"","related_resource_url":"","related_resource_id":0,"related_resource_size":"","related_resource_type":"","cg_author":0,"_yoast_wpseo_primary_theme":0,"primary_term":"","featured_focal_points":""},"tags":[228],"research-and-insight-type":[80],"theme":[],"brand":[30],"service":[],"industry":[131],"partners":[],"content-group":[],"class_list":["post-672676","research-and-insight","type-research-and-insight","status-publish","has-post-thumbnail","hentry","tag-secteur-public","research-and-insight-type-rapport","brand-capgemini","industry-secteur-public"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>eGovernment Benchmark 2021 : Les gouvernements europ\u00e9ens acc\u00e9l\u00e8rent leur transformation digitale - Capgemini France<\/title>\n<meta name=\"description\" content=\"Ce rapport compare les progr\u00e8s des autorit\u00e9s publiques de 36 pays europ\u00e9ens dans la transition vers les services num\u00e9riques.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"eGovernment Benchmark 2021 : Les gouvernements europ\u00e9ens acc\u00e9l\u00e8rent leur transformation digitale\" \/>\n<meta property=\"og:description\" content=\"Ce rapport compare les progr\u00e8s des autorit\u00e9s publiques de 36 pays europ\u00e9ens dans la transition vers les services num\u00e9riques.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini France\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-04T03:39:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2022-FR-Webpreview-Egovernment-Benchmark.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/\",\"url\":\"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/\",\"name\":\"eGovernment Benchmark 2021 : Les gouvernements europ\u00e9ens acc\u00e9l\u00e8rent leur transformation digitale - Capgemini France\",\"isPartOf\":{\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-Featured-Image-Egoverment-Benchmark.jpg\",\"datePublished\":\"2021-11-18T15:27:00+00:00\",\"dateModified\":\"2025-03-04T03:39:36+00:00\",\"description\":\"Ce rapport compare les progr\u00e8s des autorit\u00e9s publiques de 36 pays europ\u00e9ens dans la transition vers les services num\u00e9riques.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/#primaryimage\",\"url\":\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-Featured-Image-Egoverment-Benchmark.jpg\",\"contentUrl\":\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-Featured-Image-Egoverment-Benchmark.jpg\",\"width\":350,\"height\":350},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Research &amp; insights\",\"item\":\"https:\/\/www.capgemini.com\/fr-fr\/research-and-insight\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"eGovernment Benchmark 2021 : Les gouvernements europ\u00e9ens acc\u00e9l\u00e8rent leur transformation digitale\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/#website\",\"url\":\"https:\/\/www.capgemini.com\/fr-fr\/\",\"name\":\"Capgemini France\",\"description\":\"Just another www.capgemini.com site\",\"publisher\":{\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.capgemini.com\/fr-fr\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/#organization\",\"name\":\"Capgemini France\",\"url\":\"https:\/\/www.capgemini.com\/fr-fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/08\/Logo-Capgemini.png\",\"contentUrl\":\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/08\/Logo-Capgemini.png\",\"width\":202,\"height\":60,\"caption\":\"Capgemini France\"},\"image\":{\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"eGovernment Benchmark 2021 : Les gouvernements europ\u00e9ens acc\u00e9l\u00e8rent leur transformation digitale - Capgemini France","description":"Ce rapport compare les progr\u00e8s des autorit\u00e9s publiques de 36 pays europ\u00e9ens dans la transition vers les services num\u00e9riques.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/","og_locale":"fr_FR","og_type":"article","og_title":"eGovernment Benchmark 2021 : Les gouvernements europ\u00e9ens acc\u00e9l\u00e8rent leur transformation digitale","og_description":"Ce rapport compare les progr\u00e8s des autorit\u00e9s publiques de 36 pays europ\u00e9ens dans la transition vers les services num\u00e9riques.","og_url":"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/","og_site_name":"Capgemini France","article_modified_time":"2025-03-04T03:39:36+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2022-FR-Webpreview-Egovernment-Benchmark.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/","url":"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/","name":"eGovernment Benchmark 2021 : Les gouvernements europ\u00e9ens acc\u00e9l\u00e8rent leur transformation digitale - Capgemini France","isPartOf":{"@id":"https:\/\/www.capgemini.com\/fr-fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/#primaryimage"},"image":{"@id":"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-Featured-Image-Egoverment-Benchmark.jpg","datePublished":"2021-11-18T15:27:00+00:00","dateModified":"2025-03-04T03:39:36+00:00","description":"Ce rapport compare les progr\u00e8s des autorit\u00e9s publiques de 36 pays europ\u00e9ens dans la transition vers les services num\u00e9riques.","breadcrumb":{"@id":"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/#primaryimage","url":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-Featured-Image-Egoverment-Benchmark.jpg","contentUrl":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-Featured-Image-Egoverment-Benchmark.jpg","width":350,"height":350},{"@type":"BreadcrumbList","@id":"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Research &amp; insights","item":"https:\/\/www.capgemini.com\/fr-fr\/research-and-insight\/"},{"@type":"ListItem","position":2,"name":"eGovernment Benchmark 2021 : Les gouvernements europ\u00e9ens acc\u00e9l\u00e8rent leur transformation digitale"}]},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/fr-fr\/#website","url":"https:\/\/www.capgemini.com\/fr-fr\/","name":"Capgemini France","description":"Just another www.capgemini.com site","publisher":{"@id":"https:\/\/www.capgemini.com\/fr-fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/fr-fr\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.capgemini.com\/fr-fr\/#organization","name":"Capgemini France","url":"https:\/\/www.capgemini.com\/fr-fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.capgemini.com\/fr-fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/08\/Logo-Capgemini.png","contentUrl":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/08\/Logo-Capgemini.png","width":202,"height":60,"caption":"Capgemini France"},"image":{"@id":"https:\/\/www.capgemini.com\/fr-fr\/#\/schema\/logo\/image\/"}}]}},"theme_term_info":[],"industry_term_info":[{"id":131,"name":"Secteur Public"}],"services_term_info":[],"partners_term_info":[],"brand_term_info":[{"id":30,"name":"Capgemini","slug":"capgemini"}],"brand_term":[{"id":30,"slug":"capgemini"}],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"eGovernment Benchmark 2021 : Les gouvernements europ\u00e9ens acc\u00e9l\u00e8rent leur transformation digitale","url":"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/"},"thumbnailUrl":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-Featured-Image-Egoverment-Benchmark.jpg?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-Featured-Image-Egoverment-Benchmark.jpg"},"articleSection":"Uncategorized","author":[],"creator":[],"publisher":{"@type":"Organization","name":"Capgemini France","logo":""},"keywords":["secteur public"],"dateCreated":"2021-11-18T15:27:00Z","datePublished":"2021-11-18T15:27:00Z","dateModified":"2025-03-04T03:39:36Z"},"rendered":"<meta name=\"parsely-title\" content=\"eGovernment Benchmark 2021 : Les gouvernements europ\u00e9ens acc\u00e9l\u00e8rent leur transformation digitale\" \/>\n<meta name=\"parsely-link\" content=\"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/publications\/egovernment-benchmark-2021\/\" \/>\n<meta name=\"parsely-type\" content=\"post\" \/>\n<meta name=\"parsely-image-url\" content=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-Featured-Image-Egoverment-Benchmark.jpg?w=150&amp;h=150&amp;crop=1\" \/>\n<meta name=\"parsely-pub-date\" content=\"2021-11-18T15:27:00Z\" \/>\n<meta name=\"parsely-section\" content=\"Uncategorized\" \/>\n<meta name=\"parsely-tags\" content=\"secteur public\" \/>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/capgemini.com\/p.js"},"archive_status":false,"featured_image_src":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-Featured-Image-Egoverment-Benchmark.jpg","featured_image_alt":"","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Capgemini France","distributor_original_site_url":"https:\/\/www.capgemini.com\/fr-fr","push-errors":false,"tag_names":["Secteur public"],"featured_image_url":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/11\/2021-FR-Featured-Image-Egoverment-Benchmark.jpg","_links":{"self":[{"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/research-and-insight\/672676","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/research-and-insight"}],"about":[{"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/types\/research-and-insight"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/users\/98"}],"version-history":[{"count":13,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/research-and-insight\/672676\/revisions"}],"predecessor-version":[{"id":776280,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/research-and-insight\/672676\/revisions\/776280"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/media\/682753"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/media?parent=672676"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/tags?post=672676"},{"taxonomy":"research-and-insight-type","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/research-and-insight-type?post=672676"},{"taxonomy":"theme","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/theme?post=672676"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/brand?post=672676"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/service?post=672676"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/industry?post=672676"},{"taxonomy":"partners","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/partners?post=672676"},{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/content-group?post=672676"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}