{"id":748636,"date":"2023-02-17T18:17:00","date_gmt":"2023-02-17T17:17:00","guid":{"rendered":"https:\/\/www.capgemini.com\/fr-fr\/?p=748636"},"modified":"2025-03-04T07:14:07","modified_gmt":"2025-03-04T06:14:07","slug":"le-non-recours-aux-droits-sociaux-definitions-enjeux-et-problematiques","status":"publish","type":"post","link":"https:\/\/www.capgemini.com\/fr-fr\/perspectives\/blog\/non-recours-droits-sociaux-enjeux-et-problematiques\/","title":{"rendered":"Le non-recours aux droits sociaux : d\u00e9finitions, enjeux et probl\u00e9matiques"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-blogs header-hero-blogs\"><div class=\"container\"><div class=\"hero-blogs\"><div class=\"hero-blogs-content-wrapper\"><div class=\"row\"><div class=\"col-12\"><div class=\"header-title\"><h1>Le non-recours aux droits sociaux : d\u00e9finitions, enjeux et probl\u00e9matiques<\/h1><\/div><\/div><\/div><\/div><div class=\"hero-blogs-bottom\"><div class=\"header-author\"><div class=\"author-img\"><img decoding=\"async\" src=\"\/wp-content\/themes\/capgemini2020\/assets\/images\/cg-logo.png?w=200&amp;quality=10\" alt=\"\" loading=\"lazy\"\/><\/div><div class=\"author-name-date\"><h5 class=\"author-name\">Sarah Khachai, Benjamin Perrot &amp; Maxime Beaucor<\/h5><h5 class=\"blog-date\">17 f\u00e9vrier 2023<\/h5><\/div><\/div><div class=\"brand-image\"><img decoding=\"async\" loading=\"lazy\" src=\"\/wp-content\/themes\/capgemini2020\/assets\/images\/capgemini-invent-white.svg\" alt=\"capgemini-invent\"\/><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/fr-fr\/perspectives\/blog\/non-recours-droits-sociaux-enjeux-et-problematiques\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Ouvrir dans une nouvelle fen\u00eatre\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/fr-fr\/perspectives\/blog\/non-recours-droits-sociaux-enjeux-et-problematiques\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Ouvrir dans une nouvelle fen\u00eatre\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">En 2021, selon le Barom\u00e8tre d\u2019opinion de la Direction de la Recherche, des Etudes, de l\u2019Evaluation et des Statistiques (DREES), 28 % des Fran\u00e7ais affirment ne conna\u00eetre aucune prestation sociale, soit une hausse de 11 points par rapport \u00e0 2016.<\/h2><p class=\"intro-para-content\">Cette m\u00e9connaissance est en particulier marqu\u00e9e chez les jeunes et les personnes modestes. Au total, 40% des sond\u00e9s consid\u00e8rent que le manque d&#8217;informations sur les aides est la cause principale du non-recours.<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<p>Le non-recours aux aides sociales est un ph\u00e9nom\u00e8ne variable et paradoxal, d\u00e9fini comme le renoncement d\u00e9lib\u00e9r\u00e9 ou non de la part d\u2019une population donn\u00e9e aux aides sociales dont elle est juridiquement b\u00e9n\u00e9ficiaire. Il constitue un d\u00e9fi pour les pouvoirs publics afin de pouvoir assurer la pleine effectivit\u00e9 de leurs politiques sociales. Dans cette perspective cet article rappelle les enjeux et probl\u00e9matiques relatifs au non-recours aux droits sociaux (I) et propose des pistes de r\u00e9flexion sur le sujet (II).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-i-le-non-recours-constitue-un-defi-encore-non-resolu-pour-les-pouvoirs-publics\">I. Le non-recours constitue un d\u00e9fi encore non r\u00e9solu pour les pouvoirs publics<\/h3>\n\n\n\n<p>Le non-recours aux droits n\u2019est pas une probl\u00e9matique nouvelle. Depuis 2014, les caisses d\u2019allocation familiales (Caf) ont mis en place des \u00ab rendez-vous des droits \u00bb au profit des allocataires pour \u00e9valuer leur \u00e9ligibilit\u00e9 aux allocations familiales. En 2017 a \u00e9galement \u00e9t\u00e9 lanc\u00e9 le portail mesdroitssociaux.fr pour informer les allocataires de l\u2019ensemble des aides auxquels ils sont \u00e9ligibles. En 2020 enfin, l\u2019article 81 de la LFSS 2021 a renforc\u00e9 la possibilit\u00e9 de cibler les allocataires non-recourant \u00e0 l\u2019aide des techniques de data mining, aupr\u00e8s des Caf en particulier.<\/p>\n\n\n\n<p>La r\u00e9alit\u00e9 statistique du ph\u00e9nom\u00e8ne de non-recours est variable selon les aides. La DREES estime en 2023 que 600 000 foyers \u00e9ligibles ne recourent pas au RSA, 540 000 foyers pour l\u2019assurance ch\u00f4mage et 320 000 pour le minimum vieillesse. En proportion le minimum-vieillesse conna\u00eet un taux de non-recours de 50%, le RSA de 34% et l\u2019assurance ch\u00f4mage de 30%. Ainsi sur le plan financier, 3 Md \u20ac de prestations de RSA ne sont pas vers\u00e9es chaque ann\u00e9e et 1 Md \u20ac d\u2019aides du minimum vieillesse (les donn\u00e9es ne sont pas disponibles pour l\u2019assurance ch\u00f4mage).<\/p>\n\n\n\n<p>Ce ph\u00e9nom\u00e8ne ne concerne pas uniquement la France, puisqu\u2019en Espagne le revenu minimum conna\u00eet un taux de non-recours de 57%, en Belgique il est de 46%, et au Royaume-Uni de 44%, tandis qu\u2019il s\u2019approche des 35% en Allemagne (ibid).<\/p>\n\n\n\n<p>Diff\u00e9rents motifs expliquent cette situation paradoxale. Selon la DREES, le principal motif de non-recours en France est le manque d\u2019information sur les aides : 37% de non-recourant d\u00e9clarent ne pas disposer d\u2019informations suffisantes sur leurs droits, tandis que 22% d\u00e9clarent que la r\u00e9alisation des d\u00e9marches est trop complexe. Les profils de non-recourant sont en outre identifi\u00e9s, en ce qui concerne le RSA par exemple : 61% des non-recourant sont propri\u00e9taires d\u2019un logement, 54% sont dipl\u00f4m\u00e9s du sup\u00e9rieur et 49% sont en couple sans enfant.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-ii-des-leviers-peuvent-etre-identifies-pour-repondre-aux-defis-du-non-recours\">II. Des leviers peuvent \u00eatre identifi\u00e9s pour r\u00e9pondre aux d\u00e9fis du non-recours :<\/h3>\n\n\n\n<p>Si le non-recours reste important en France, ses causes invitent \u00e0 se pencher sur un ensemble de leviers disponibles pour y r\u00e9pondre.<\/p>\n\n\n\n<p>Premi\u00e8rement, la simplification des d\u00e9marches pourrait r\u00e9duire le taux de non-recours aux prestations sociales. Cette simplification des d\u00e9marches suppose en particulier le renforcement de l\u2019efficience des services publics et des actions des agents, dans leurs relations avec les usagers. Par exemple, le pr\u00e9-remplissage des formulaires pourrait \u00eatre une solution pour lutter contre le non-recours et simplifier le parcours des usagers. Cette solution va d\u2019ailleurs \u00eatre d\u00e9ploy\u00e9e par les Caf, le gouvernement ayant annonc\u00e9 la g\u00e9n\u00e9ralisation de ce parcours simplifi\u00e9 fin mars 2023 pour les demandes du Revenu de solidarit\u00e9 active (RSA), de la prime d&#8217;activit\u00e9 et de l&#8217;aide personnalis\u00e9e au logement (APL), \u00e0 la suite d\u2019une exp\u00e9rimentation men\u00e9e en 2022.<\/p>\n\n\n\n<p>La complexit\u00e9 des d\u00e9marches pourrait \u00eatre \u00e9galement att\u00e9nu\u00e9e par l\u2019enrichissement du parcours usager. Une approche m\u00e9thodologique fond\u00e9e sur la cr\u00e9ation d\u2019un parcours usager de bout-en-bout pourrait simplifier les d\u00e9marches pour les usagers, comme l\u2019ont conclu le 5e comit\u00e9 interminist\u00e9riel \u00e0 la transformation publique et les retours usager issus de la plateforme Services Publics +, et ainsi r\u00e9duire les taux de non-recours dans le champ de la protection sociale. Les b\u00e9n\u00e9fices d\u2019une telle d\u00e9marche seraient multiples : moins d\u2019irritants pour l\u2019usager, plus de personnalisation du service et une plus grande satisfaction. Du point de vue de l\u2019administration, un parcours usager enrichi est un facteur-cl\u00e9 pour am\u00e9liorer l\u2019image et la confiance envers les services publics, en interne comme en externe.<\/p>\n\n\n\n<p>Deuxi\u00e8mement, le manque de connaissances sur les prestations sociales renforce le non-recours. Pour y rem\u00e9dier, il serait n\u00e9cessaire de d\u00e9velopper et de renforcer \u00ab l\u2019aller vers \u00bb. Pour ce faire, les administrations doivent pouvoir identifier les citoyens non-recourant, par exemple via l\u2019acc\u00e8s aux donn\u00e9es et au croisement de ces donn\u00e9es toutes administrations comprises. Cela permettra de d\u00e9ployer des campagnes de communication cibl\u00e9es sur les profils exclus des prestations sociales et d\u2019anticiper les demandes de prestations sociales pour des non-b\u00e9n\u00e9ficiaires \u00e9ligibles.<\/p>\n\n\n\n<p>Le non-recours est un v\u00e9ritable enjeu aujourd\u2019hui. Des solutions existent. Il est d\u00e9sormais primordial que tous les acteurs de la protection sociale travaillent ensemble pour y r\u00e9pondre \u00e0 travers des leviers de simplification des d\u00e9marches et de renforcement de l\u2019information aupr\u00e8s des usagers<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-wrapper-people-slider section section--expert-slider wrapper-people-slider undefined\"><div class=\"container\"><div class=\"content-title\"><h3 data-maxlength=\"34\">Auteurs<\/h3><\/div><\/div><div class=\"slider slider-boxed\"><div class=\"container\"><div class=\"slider-window\"><div class=\"slider-list\">\n\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2024\/03\/Sarah-KHACHAI-PC.png\" alt=\"Sarah Khachai\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Ouvrir dans une nouvelle fen\u00eatre\" href=\"https:\/\/fr.linkedin.com\/in\/sarah-khachai-60aa667a\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Sarah Khachai<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Directrice Secteur Public, Capgemini Invent<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Ouvrir dans une nouvelle fen\u00eatre\" href=\"https:\/\/fr.linkedin.com\/in\/sarah-khachai-60aa667a\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Sarah est experte des enjeux de la protection sociale. Elle accompagne les acteurs publics dans la mise en oeuvre de projet de transformation et de mise en oeuvre de r\u00e9formes en couvrant toutes les phases du cadrage, conception, d\u00e9ploiement et conduite du changement<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2024\/03\/Benjamin-PERROT-PC.png\" alt=\"Benjamin Perrot\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Ouvrir dans une nouvelle fen\u00eatre\" href=\"https:\/\/fr.linkedin.com\/in\/benjaminperrot\/en\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Benjamin Perrot<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Consultant Senior, Capgemini Invent<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Ouvrir dans une nouvelle fen\u00eatre\" href=\"https:\/\/fr.linkedin.com\/in\/benjaminperrot\/en\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Benjamin est sp\u00e9cialis\u00e9 dans les probl\u00e9matiques juridiques et financi\u00e8res de l&#8217;action publique, en particulier dans le domaine de l&#8217;Union Europ\u00e9enne et des politiques sociales. Il accompagne les acteurs publics dans la mise en place de solutions technologiques pour r\u00e9pondre \u00e0 leurs grands enjeux de transformation. <\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n\t\t<div class=\"slide\">\n\t\t\t<div class=\"box\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col-md-6 col-lg-4 box-img-wrapper\">\n\t\t\t\t\t\t<img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2024\/03\/Maxime-Beaucor-PC.png\" alt=\"Maxime Beaucor\"\/>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col-md-6 col-lg-8 box-inner\">\n\t\t\t\t\t\t<div class=\"row title-social-media-header\">\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 mbl-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Ouvrir dans une nouvelle fen\u00eatre\" href=\"https:\/\/fr.linkedin.com\/in\/maxime-beaucor-88a023131\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 box-container\">\n\t\t\t\t\t\t\t\t<div class=\"box-title\">\n\t\t\t\t\t\t\t\t\t<h3 class=\"people-profile-title\">Maxime Beaucor<\/h3>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>Senior consultant, Capgemini Invent<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"col-md-12 col-lg-6 social-box-container dkt-social-icon\">\n\t\t\t\t\t\t\t\t<ul class=\"social-nav\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><a aria-label=\"Linkedin\" target=\"_blank\" title=\"Ouvrir dans une nouvelle fen\u00eatre\" href=\"https:\/\/fr.linkedin.com\/in\/maxime-beaucor-88a023131\/\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"people-info\">Maxime est sp\u00e9cialis\u00e9 dans les domaines de la sant\u00e9 et de la protection sociale. Il accompagne des acteurs publics autour de ces th\u00e9matiques, notamment dans la mise en oeuvre de leurs projets data et de leurs feuilles de route strat\u00e9giques. Il s&#8217;est aussi sp\u00e9cialis\u00e9 dans l&#8217;appui que l&#8217;intelligence artificielle peut offrir aux acteurs publics.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\n<\/div><\/div><\/div><div class=\"slider-nav\"><button class=\"slider-prev inactive\" aria-label=\"Slider previous\" tabindex=\"-1\"><\/button><ul class=\"slider-paginator\"><\/ul><button class=\"slider-next\" aria-label=\"Slider next\"><\/button><\/div><\/div><\/section>\n\n\n\n\t\t<section\n\t\t\tclass=\"section section--lifeatcap-learning section--event-slider-careerInvent \">\n\n\t\t\t<div class=\"container\">\n\t\t\t\t<div class='career-invent-header'>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t<div class=\"heading col-12 col-md-8\">\n\t\t\t\t\t\t\t\t<h2>Pour aller plus loin<\/h2>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"slider slider-fader 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public\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tSecteur public\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tclass=\"box-title \">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 data-maxlength=\"144\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttitle=\"Le secteur public m\u00e8ne une transformation vers un futur qui sera r\u00e9solument plus num\u00e9rique et durable.\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tstyle=\"white-space: pre-wrap;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\tLe secteur public m\u00e8ne une transformation vers un futur qui sera r\u00e9solument plus num\u00e9rique et durable.\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"btnDiv\"> <a class=\"more2\" data-maxlength=\"24\" aria-label=\"En savoir plus A propos Secteur public\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t tabindex=\"0\" href=\"https:\/\/www.capgemini.com\/fr-fr\/secteurs\/secteur-public\/\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\ttarget=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tEn savoir plus\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a> <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\n\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"col-md-6 col-sm-12 text-right box-img-wrapper escaper 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\/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/10\/Capgemini_Industries_Public-Sector-1-3.jpg?w=400&amp;quality=90 1x, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/10\/Capgemini_Industries_Public-Sector-1-3.jpg?w=800&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 768px)\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<source\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tsrcset=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/10\/Capgemini_Industries_Public-Sector-1-3.jpg?w=400&amp;quality=90 1x, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2021\/10\/Capgemini_Industries_Public-Sector-1-3.jpg?w=800&amp;quality=90 2x\"\n\t\t\t\t\t\t\t\t\t\t\t\t\t\tmedia=\"(min-width: 0)\" \/>\n\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" 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2016.<\/p>\n","protected":false},"author":157,"featured_media":748648,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"cg_dt_proposed_to":[21,41],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"{\"uuid\":\"5bb6387c-7e75-4a3f-b759-9d3f6fe049e3\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"c97042a9-cb36-4a05-9100-18dea115b739\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":true,"_yoast_wpseo_primary_brand":"31","_jetpack_memberships_contains_paid_content":false,"footnotes":"","featured_focal_points":""},"categories":[138],"tags":[228],"brand":[31],"service":[29],"industry":[131],"partners":[],"blog-topic":[363],"content-group":[],"class_list":["post-748636","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-transformation","tag-secteur-public","brand-capgemini-invent","service-business-innovation-transformation","industry-secteur-public","blog-topic-transformation"],"yoast_head":"<!-- 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