{"id":723289,"date":"2023-07-07T17:47:47","date_gmt":"2023-07-07T15:47:47","guid":{"rendered":"https:\/\/www.capgemini.com\/fr-fr\/?post_type=client-story&#038;p=723289"},"modified":"2025-03-04T06:34:44","modified_gmt":"2025-03-04T05:34:44","slug":"ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/","title":{"rendered":"Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable is-style-default header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:53% 84%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Service public &#8211; Transports<\/span><\/div><\/div><div class=\"brandInfo\"><div class=\"brandLogo\"><img decoding=\"async\" loading=\"lazy\" src=\"\/wp-content\/themes\/capgemini2020\/assets\/images\/capgemini-engineering.svg\" alt=\"capgemini-engineering\"\/><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital<\/h1><\/div><div class=\"inner-row-insight download-btn\"><\/div><\/div><div class=\"infoWrapper \"><div class=\"row\"><div class=\"col-md-4\"><span class=\"fieldName\">Client : SYTRAL MOBILITES<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">R\u00e9gion : Auvergne Rh\u00f4nes Alpes<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Industrie : ferroviaire<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Ouvrir dans une nouvelle fen\u00eatre\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/&amp;text=Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Ouvrir dans une nouvelle fen\u00eatre\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/&amp;text=Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Ouvrir dans une nouvelle fen\u00eatre\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Nos experts accompagnent SYTRAL Mobilit\u00e9s pour optimiser la gestion du m\u00e9tro lyonnais gr\u00e2ce au digital aux c\u00f4t\u00e9s d&#8217;Enfrasys<\/h2><p class=\"intro-para-content\"><strong>Le d\u00e9fi : <\/strong>Optimiser et simplifier les outils de supervision pour une gestion plus performante du m\u00e9tro lyonnais.<br><br><strong>La solution : <\/strong>Une solution d\u2019hypervision de l\u2019exploitation de l\u2019ensemble des lignes de m\u00e9tros.<br><br><strong>Les avantages :<\/strong><\/p><ul class=\"box-list\"><li>Optimisation de l\u2019ergonomie du poste de travail<\/li><li>Am\u00e9lioration de la pertinence des informations pr\u00e9sent\u00e9es et donc de la r\u00e9activit\u00e9 en exploitation nominale comme en situation incidentelle<\/li><li>Plus grande souplesse dans la r\u00e9partition des op\u00e9rateurs en fonction des besoins et des contraintes d\u2019exploitation<\/li><li>Modernisation de certains syst\u00e8mes devenus obsol\u00e8tes<\/li><li>Meilleure interop\u00e9rabilit\u00e9 en standardisant les protocoles de communication avec l\u2019ensemble des sous-syst\u00e8mes, ce qui permet d\u2019offrir une meilleure maintenabilit\u00e9 et \u00e9volutivit\u00e9 \u00e0 moindre co\u00fbt<\/li><\/ul><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<h2 class=\"wp-block-heading\" id=\"h-dans-les-coulisses-du-metro-de-lyon\">Dans les coulisses du m\u00e9tro de Lyon <\/h2>\n\n\n\n<p>A Lyon, l\u2019ensemble des lignes de m\u00e9tro est exploit\u00e9 depuis un unique Poste de Commande Centralis\u00e9 baptis\u00e9 PCC M\u00e9tro. C\u2019est depuis le poste de commande que les op\u00e9rateurs veillent en permanence et en temps r\u00e9el au bon fonctionnement du m\u00e9tro et interviennent d\u00e8s lors qu\u2019un incident se produit sur une des lignes.<\/p>\n\n\n\n<p>Avec l\u2019extension et la modernisation du r\u00e9seau de m\u00e9tros, le nombre de syst\u00e8mes informatiques li\u00e9s \u00e0 cette exploitation a consid\u00e9rablement augment\u00e9, ce qui implique que les op\u00e9rateurs disposent actuellement d\u2019un grand nombre d\u2019outils pour assurer leurs missions. Chacun de ces outils r\u00e9pond \u00e0 un usage sp\u00e9cifique comme la gestion du trafic, l\u2019information voyageurs, la vid\u00e9osurveillance, la communication avec les conducteurs et les agents sur le terrain, etc.<\/p>\n\n\n\n<p>Cette multiplication d\u2019applications informatiques conduit \u00e0 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>des interfaces graphiques h\u00e9t\u00e9rog\u00e8nes,<\/li>\n\n\n\n<li>des saisies multiples, fastidieuses et sources d\u2019erreurs,<\/li>\n\n\n\n<li>une multiplication d\u2019interfaces informatiques sp\u00e9cifiques pour les \u00e9changes entre syst\u00e8mes,<\/li>\n\n\n\n<li>des \u00e9volutions qui s\u2019av\u00e8rent complexes et co\u00fbteuses.<\/li>\n<\/ul>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Enfrasys accompagne SYTRAL Mobilit\u00e9s depuis plus de 30 ans sur les sujets m\u00e9tro afin d\u2019offrir aux usagers une offre de transport plus s\u00fbre et plus efficiente.<br>Ces projets s&#8217;inscrivent pleinement dans notre volont\u00e9 de voir perdurer cette d\u00e9marche partenariale encore de longues ann\u00e9es.<br>Les \u00e9quipes Enfrasys sont fi\u00e8res de prendre part \u00e0 cette op\u00e9ration ambitieuse et porteuse de sens, et motiv\u00e9es \u00e0 r\u00e9aliser ces projets avec Capgemini.&nbsp;<\/p>\n<cite>Charles Delucenay, Chef d&#8217;entreprise | Enfrasys<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-moderniser-le-poste-de-commande-centralise\">Moderniser le Poste de Commande Centralis\u00e9<\/h2>\n\n\n\n<p>SYTRAL Mobilit\u00e9s a d\u00e9cid\u00e9 de lancer une op\u00e9ration intitul\u00e9e \u00ab PCC R\u00e9seau M\u00e9tro \u00bb couvrant diff\u00e9rents objectifs dont celui de moderniser et simplifier le poste de travail des op\u00e9rateurs en charge de l\u2019exploitation des lignes de m\u00e9tro.<\/p>\n\n\n\n<p>C\u2019est dans ce cadre que Capgemini et Enfrasys se sont vu confier la r\u00e9alisation de deux march\u00e9s de d\u00e9veloppement informatique. Le premier vise \u00e0 centraliser les Interfaces Homme Machine (IHM) des multiples syst\u00e8mes informatiques existants au sein d\u2019une seule et m\u00eame application. Le second consiste \u00e0 b\u00e2tir un r\u00e9f\u00e9rentiel et un socle d\u2019\u00e9changes de donn\u00e9es communs \u00e0 tous les syst\u00e8mes.<\/p>\n\n\n\n<p>Ce projet, lanc\u00e9 en f\u00e9vrier 2023, comprend l\u2019ensemble des phases du cycle projet, depuis la phase de conception, en passant par les d\u00e9veloppements, l\u2019int\u00e9gration, la validation et la mise en service jusqu\u2019au maintien en condition op\u00e9rationnelle (MCO) du syst\u00e8me. Cette prestation s\u2019\u00e9tend sur une dur\u00e9e de 3 ans pour la partie projet, et 6 ann\u00e9es au total en ajoutant la garantie et le MCO.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Ces projets sont importants pour Capgemini \u00e0 la fois dans notre capacit\u00e9 \u00e0 accompagner SYTRAL Mobilit\u00e9s en tant que partenaire de ces grands programmes de transformation au c\u0153ur des op\u00e9rations m\u00e9tros, mais \u00e9galement dans le cadre de notre ambition de contribuer pleinement \u00e0 la performance des transports d\u00e9carbon\u00e9s.&nbsp;<\/p>\n<cite>Jean-Fran\u00e7ois Toscano, Head of Segment, Operators &amp; Infrastructure Railway | Capgemini Engineering<\/cite><\/blockquote>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" height=\"681\" width=\"1024\" src=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/07\/19243-oullins_0155_01-2013.jpg?w=960\" alt=\"\" class=\"wp-image-724030\" srcset=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/07\/19243-oullins_0155_01-2013.jpg 4256w, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/07\/19243-oullins_0155_01-2013.jpg?resize=300,200 300w, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/07\/19243-oullins_0155_01-2013.jpg?resize=768,511 768w, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/07\/19243-oullins_0155_01-2013.jpg?resize=1024,681 1024w, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/07\/19243-oullins_0155_01-2013.jpg?resize=1536,1022 1536w, https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/07\/19243-oullins_0155_01-2013.jpg?resize=2048,1363 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">PCC m\u00e9tro<\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-vers-un-transport-decarbone-optimal\">Vers un transport d\u00e9carbon\u00e9 optimal<\/h2>\n\n\n\n<p>L\u2019objectif final est de pouvoir doter SYTRAL Mobilit\u00e9s d\u2019un syst\u00e8me modernis\u00e9 et p\u00e9renne qui permettra d\u2019am\u00e9liorer la performance op\u00e9rationnelle des lignes de m\u00e9tro actuelles, et d\u2019int\u00e9grer les futurs besoins li\u00e9s aux \u00e9volutions du r\u00e9seau.<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Nos experts accompagnent SYTRAL Mobilit\u00e9s pour optimiser la gestion du m\u00e9tro lyonnais gr\u00e2ce au digital aux c\u00f4t\u00e9s d&#8217;Enfrasys<\/p>\n","protected":false},"author":448,"featured_media":723300,"template":"","meta":{"cg_dt_proposed_to":[],"cg_seo_hreflang_relations":"[]","cg_seo_canonical_relation":"{\"uuid\":\"c51125ba-13a9-4d89-8977-fd70e0d79d07\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_seo_hreflang_x_default_relation":"{\"uuid\":\"9481165e-4fce-4755-9042-d9bde4c30d70\",\"blogId\":\"\",\"domain\":\"\",\"sitePath\":\"\",\"postLink\":\"\",\"postId\":null,\"isSaved\":true,\"isCrossLink\":false,\"hasCrossLink\":false}","cg_dt_approved_content":true,"cg_dt_mandatory_content":false,"cg_dt_notes":"","cg_dg_source_changed":false,"cg_dt_link_disabled":false,"footnotes":"","client_logo_id":0,"client_logo_url":"","primary_term":"","featured_focal_points":""},"tags":[],"brand":[142],"service":[29],"industry":[484,62],"partners":[],"country":[],"content-group":[],"class_list":["post-723289","client-story","type-client-story","status-publish","has-post-thumbnail","hentry","brand-capgemini-engineering","service-business-innovation-transformation","industry-ferroviaire-infrastructure-et-transport","industry-transports-et-services-aux-entreprises"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.8 (Yoast SEO v22.8) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital - Capgemini France<\/title>\n<meta name=\"description\" content=\"Nos experts accompagnent SYTRAL Mobilit\u00e9s pour optimiser la gestion du m\u00e9tro lyonnais gr\u00e2ce au digital aux c\u00f4t\u00e9s d&#039;Enfrasys\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital\" \/>\n<meta property=\"og:description\" content=\"Nos experts accompagnent SYTRAL Mobilit\u00e9s pour optimiser la gestion du m\u00e9tro lyonnais gr\u00e2ce au digital aux c\u00f4t\u00e9s d&#039;Enfrasys\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/\" \/>\n<meta property=\"og:site_name\" content=\"Capgemini France\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-04T05:34:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/07\/2023-FR-WP-cas-client-Sytral.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/\",\"url\":\"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/\",\"name\":\"Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital - Capgemini France\",\"isPartOf\":{\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg\",\"datePublished\":\"2023-07-07T15:47:47+00:00\",\"dateModified\":\"2025-03-04T05:34:44+00:00\",\"description\":\"Nos experts accompagnent SYTRAL Mobilit\u00e9s pour optimiser la gestion du m\u00e9tro lyonnais gr\u00e2ce au digital aux c\u00f4t\u00e9s d'Enfrasys\",\"breadcrumb\":{\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/#primaryimage\",\"url\":\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg\",\"contentUrl\":\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg\",\"width\":2880,\"height\":1800},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Client Stories\",\"item\":\"https:\/\/www.capgemini.com\/fr-fr\/client-story\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/#website\",\"url\":\"https:\/\/www.capgemini.com\/fr-fr\/\",\"name\":\"Capgemini France\",\"description\":\"Just another www.capgemini.com site\",\"publisher\":{\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.capgemini.com\/fr-fr\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/#organization\",\"name\":\"Capgemini France\",\"url\":\"https:\/\/www.capgemini.com\/fr-fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/08\/Logo-Capgemini.png\",\"contentUrl\":\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/08\/Logo-Capgemini.png\",\"width\":202,\"height\":60,\"caption\":\"Capgemini France\"},\"image\":{\"@id\":\"https:\/\/www.capgemini.com\/fr-fr\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital - Capgemini France","description":"Nos experts accompagnent SYTRAL Mobilit\u00e9s pour optimiser la gestion du m\u00e9tro lyonnais gr\u00e2ce au digital aux c\u00f4t\u00e9s d'Enfrasys","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/","og_locale":"fr_FR","og_type":"article","og_title":"Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital","og_description":"Nos experts accompagnent SYTRAL Mobilit\u00e9s pour optimiser la gestion du m\u00e9tro lyonnais gr\u00e2ce au digital aux c\u00f4t\u00e9s d'Enfrasys","og_url":"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/","og_site_name":"Capgemini France","article_modified_time":"2025-03-04T05:34:44+00:00","og_image":[{"width":1200,"height":630,"url":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/07\/2023-FR-WP-cas-client-Sytral.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/","url":"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/","name":"Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital - Capgemini France","isPartOf":{"@id":"https:\/\/www.capgemini.com\/fr-fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/#primaryimage"},"image":{"@id":"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/#primaryimage"},"thumbnailUrl":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg","datePublished":"2023-07-07T15:47:47+00:00","dateModified":"2025-03-04T05:34:44+00:00","description":"Nos experts accompagnent SYTRAL Mobilit\u00e9s pour optimiser la gestion du m\u00e9tro lyonnais gr\u00e2ce au digital aux c\u00f4t\u00e9s d'Enfrasys","breadcrumb":{"@id":"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/#primaryimage","url":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg","contentUrl":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg","width":2880,"height":1800},{"@type":"BreadcrumbList","@id":"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Client Stories","item":"https:\/\/www.capgemini.com\/fr-fr\/client-story\/"},{"@type":"ListItem","position":2,"name":"Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital"}]},{"@type":"WebSite","@id":"https:\/\/www.capgemini.com\/fr-fr\/#website","url":"https:\/\/www.capgemini.com\/fr-fr\/","name":"Capgemini France","description":"Just another www.capgemini.com site","publisher":{"@id":"https:\/\/www.capgemini.com\/fr-fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.capgemini.com\/fr-fr\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.capgemini.com\/fr-fr\/#organization","name":"Capgemini France","url":"https:\/\/www.capgemini.com\/fr-fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.capgemini.com\/fr-fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/08\/Logo-Capgemini.png","contentUrl":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2022\/08\/Logo-Capgemini.png","width":202,"height":60,"caption":"Capgemini France"},"image":{"@id":"https:\/\/www.capgemini.com\/fr-fr\/#\/schema\/logo\/image\/"}}]}},"brand_term":[{"id":142,"slug":"capgemini-engineering"}],"parsely":{"version":"1.1.0","canonical_url":"https:\/\/capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/","smart_links":{"inbound":0,"outbound":0},"traffic_boost_suggestions_count":0,"meta":{"@context":"https:\/\/schema.org","@type":"NewsArticle","headline":"Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital","url":"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/"},"thumbnailUrl":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg?w=150&h=150&crop=1","image":{"@type":"ImageObject","url":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg"},"articleSection":"Uncategorized","author":[],"creator":[],"publisher":{"@type":"Organization","name":"Capgemini France","logo":""},"keywords":[],"dateCreated":"2023-07-07T15:47:47Z","datePublished":"2023-07-07T15:47:47Z","dateModified":"2025-03-04T05:34:44Z"},"rendered":"<meta name=\"parsely-title\" content=\"Am\u00e9liorer la performance op\u00e9rationnelle de l\u2019exploitation des m\u00e9tros lyonnais gr\u00e2ce au digital\" \/>\n<meta name=\"parsely-link\" content=\"https:\/\/www.capgemini.com\/fr-fr\/actualites\/cas-clients\/ameliorer-la-performance-operationnelle-de-lexploitation-des-metros-lyonnais-grace-au-digital\/\" \/>\n<meta name=\"parsely-type\" content=\"post\" \/>\n<meta name=\"parsely-image-url\" content=\"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg?w=150&amp;h=150&amp;crop=1\" \/>\n<meta name=\"parsely-pub-date\" content=\"2023-07-07T15:47:47Z\" \/>\n<meta name=\"parsely-section\" content=\"Uncategorized\" \/>","tracker_url":"https:\/\/cdn.parsely.com\/keys\/capgemini.com\/p.js"},"archive_status":false,"featured_image_src":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg","featured_image_alt":"","jetpack_sharing_enabled":true,"distributor_meta":false,"distributor_terms":false,"distributor_media":false,"distributor_original_site_name":"Capgemini France","distributor_original_site_url":"https:\/\/www.capgemini.com\/fr-fr","push-errors":false,"featured_image_url":"https:\/\/www.capgemini.com\/fr-fr\/wp-content\/uploads\/sites\/6\/2023\/06\/banner-cas-client-Sytral.jpg","_links":{"self":[{"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/client-story\/723289","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/client-story"}],"about":[{"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/types\/client-story"}],"author":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/users\/448"}],"version-history":[{"count":7,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/client-story\/723289\/revisions"}],"predecessor-version":[{"id":776507,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/client-story\/723289\/revisions\/776507"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/media\/723300"}],"wp:attachment":[{"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/media?parent=723289"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/tags?post=723289"},{"taxonomy":"brand","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/brand?post=723289"},{"taxonomy":"service","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/service?post=723289"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/industry?post=723289"},{"taxonomy":"partners","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/partners?post=723289"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/country?post=723289"},{"taxonomy":"content-group","embeddable":true,"href":"https:\/\/www.capgemini.com\/fr-fr\/wp-json\/wp\/v2\/content-group?post=723289"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}