Results-oriented leader with 14+ years of marketing experience in international B2B & B2C environments: BPO, consulting, telecoms, media, energy. Know-how:
• Develop strategic perspective and manage change
• Improve customer acquisition & customer experience through data analytics, insights & CRM
• Develop multi-disciplinary teams, foster collaboration and innovation
• Build solid relationships and convince & influence C-levels, partners and clients
• Deliver outstanding tools that customers and users love, in marketing, digital and communication Specialties: marketing, communication, digital, customer analytics, data science, big data, Customer Relationship Management (CRM), telecommunications, wireless, B2B, energy, business intelligence, database management, Project Management, Saas, customer insights, strategy, call center outsourcing, customer experience
