{"id":506891,"date":"2020-11-12T15:31:00","date_gmt":"2020-11-12T15:31:00","guid":{"rendered":"https:\/\/www.capgemini.com\/?post_type=client-story&#038;p=514545"},"modified":"2025-03-18T07:51:05","modified_gmt":"2025-03-18T07:51:05","slug":"sncf-reseau-and-capgemini-set-up-a-surveillance-and-supervision-program-for-the-rail-network","status":"publish","type":"client-story","link":"https:\/\/www.capgemini.com\/fi-en\/news\/client-stories\/sncf-reseau-and-capgemini-set-up-a-surveillance-and-supervision-program-for-the-rail-network\/","title":{"rendered":"SNCF R\u00e9seau and Capgemini set up a surveillance and supervision program for the rail network"},"content":{"rendered":"\n<header class=\"wp-block-cg-blocks-hero-reusable is-style-default header heroReusable  \"><div class=\"header-bgs\"><picture><source srcset=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2020\/11\/Capgemini_Client-stories_SNCF-Reseau.jpg?w=2880&amp;quality=70 1x, https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2020\/11\/Capgemini_Client-stories_SNCF-Reseau.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 1500px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2020\/11\/Capgemini_Client-stories_SNCF-Reseau.jpg?w=1440&amp;quality=70 1x, https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2020\/11\/Capgemini_Client-stories_SNCF-Reseau.jpg?w=2880&amp;quality=70 2x\" media=\"(min-width: 992px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2020\/11\/Capgemini_Client-stories_SNCF-Reseau.jpg?w=1024&amp;quality=70 1x, https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2020\/11\/Capgemini_Client-stories_SNCF-Reseau.jpg?w=1024&amp;quality=70 2x\" media=\"(min-width: 768px)\"\/><source srcset=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2020\/11\/Capgemini_Client-stories_SNCF-Reseau.jpg?w=768&amp;quality=70 1x, https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2020\/11\/Capgemini_Client-stories_SNCF-Reseau.jpg?w=768&amp;quality=70 2x\" media=\"(min-width: 0)\"\/><img decoding=\"async\" src=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2020\/11\/Capgemini_Client-stories_SNCF-Reseau.jpg\" class=\"header-img header-img-d\" alt=\"\" style=\"object-fit:cover;object-position:46% 72%\" loading=\"eager\"\/><\/picture><\/div><div class=\"heroPictureCardHeaderShape\"><\/div><div class=\"container\"><div class=\"row\"><div class=\"col-md-12\"><div class=\"box\"><div class=\"boxTagWrapper\"><div class=\"tagInfo\"><div><span class=\"box-tag\">Client story<\/span><\/div><\/div><\/div><div class=\"box-title\"><h1 data-maxlength=\"34\">SNCF R\u00e9seau and Capgemini set up a surveillance and supervision program for the rail network<\/h1><\/div><div class=\"inner-row-insight download-btn\"><div class=\"col-md-4 downloadFiles addPadding\"><a class=\"button-download--small\" type=\"download\" href=\"https:\/\/www.capgemini.com\/no-no\/wp-content\/uploads\/2021\/03\/SNCF-R\u00e9seau-case-study.pdf\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><span><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-white-color\">Download client story<\/mark><\/span><span class=\"type\">534 KB  <\/span><\/a><\/div><\/div><\/div><div class=\"infoWrapper \"><div class=\"row\"><div class=\"col-md-4\"><span class=\"fieldName\">Client: SNCF R\u00e9seau<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Region: France<\/span><\/div><div class=\"col-md-4\"><span class=\"fieldName\">Industry: Transportation &amp; Distribution<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/header>\n\n\n\n<section class=\"wp-block-cg-blocks-intro-para undefined section section--intro\"><div class=\"intro-para\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-1\"><nav class=\"article-social\"><ul class=\"social-nav\"><li class=\"ip-order-fb\"><a href=\"https:\/\/www.facebook.com\/sharer\/sharer.php?u=https:\/\/www.capgemini.com\/no-no\/news\/client-stories\/sncf-reseau-and-capgemini-set-up-a-surveillance-and-supervision-program-for-the-rail-network\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-fb\"><\/i><span class=\"sr-only\">Facebook<\/span><\/a><\/li><li class=\"ip-order-tw\"><a href=\"https:\/\/twitter.com\/intent\/tweet?url=https:\/\/www.capgemini.com\/no-no\/news\/client-stories\/sncf-reseau-and-capgemini-set-up-a-surveillance-and-supervision-program-for-the-rail-network\/&amp;text=SNCF R\u00e9seau and Capgemini set up a surveillance and supervision program for the rail network\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-tw\"><\/i><span class=\"sr-only\">Twitter<\/span><\/a><\/li><li class=\"ip-order-li\"><a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/www.capgemini.com\/no-no\/news\/client-stories\/sncf-reseau-and-capgemini-set-up-a-surveillance-and-supervision-program-for-the-rail-network\/&amp;text=SNCF R\u00e9seau and Capgemini set up a surveillance and supervision program for the rail network\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"opens in a new window\"><i aria-hidden=\"true\" class=\"icon-li\"><\/i><span class=\"sr-only\">Linkedin<\/span><\/a><\/li><\/ul><\/nav><\/div><div class=\"col-12 col-md-11 col-lg-10\"><h2 class=\"intro-para-title\">Capgemini and SNCF R\u00e9seau collaborate to improve the maintenance and infrastructure of the national rail network in France<\/h2><p class=\"intro-para-content\"><strong>Client Challenge:<\/strong> SNCF R\u00e9seau wanted to use digital technology to more effectively predict the need for and perform maintenance to ensure the undisturbed operation of its railway network across France<br><br><strong>Solution:<\/strong> Working collaboratively with Capgemini, SNCF R\u00e9seau developed a unique system to drive surveillance and maintenance efforts using data and an application to monitor the railways in real time<br><br><strong>Benefits:<\/strong><br>-Improved responsiveness and anticipation of breakdowns to reduce response time and limit emergency maintenance<br>-Improved quality of service based on more precise information and effective communication<br>-Greater knowledge of railway status and more effective distribution of engineer support<br>-Optimized processes and reduced operation and maintenance costs<\/p><\/div><\/div><\/div><\/div><\/section>\n\n\n\n<section class=\"wp-block-cg-blocks-group undefined section section--article-content section--story-content article-body\"><div class=\"article-main-content\"><div class=\"container\"><div class=\"row\"><div class=\"col-12 col-md-11 col-lg-10 offset-md-1 offset-lg-1\"><div class=\"article-text article-quote-text\">\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Industrialize the digital transformation of the national railway network supervision tools\" width=\"960\" height=\"540\" src=\"https:\/\/www.youtube.com\/embed\/T09Ce1TlkRA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-improving-train-maintenance-across-france\">Improving train maintenance across France<\/h3>\n\n\n\n<p>As part of the larger SNCF group, SNCF R\u00e9seau is responsible for managing railway traffic while performing maintenance on a network of 30,000 km of tracks. Over a period of multiple years, the organization has attempted to modernize the infrastructure of the French rail system. It has continued to expand its mobility offerings and support the launch of a domestic passenger service. SNCF R\u00e9seau wanted to improve the overall performance of the railways in order to increase traffic and ensure the highest degree of safety for all of its travelers.<\/p>\n\n\n\n<p>The existing maintenance centers relied on aging applications and technology andstruggled to keep up with the modern pace of maintenance requests and expectations. Recognizing this, SNCF R\u00e9seau decided to consolidate its various systems into a single, standardized approach. This would provide a more effective set of tools to draw data and inform engineers and maintenance workers of impending upkeep requirements. In order to accomplish this vision, the business collaborated with Capgemini to manage a surveillance and supervision program that would deliver on the original objectives of improved railway performance and safety while simultaneously optimizing costs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-data-driven-real-time-rail-upkeep\">Data-driven, real-time rail upkeep<\/h3>\n\n\n\n<p>The project, titled Supervision NG, focused on exploiting existing and new data sources by relying on information that had not previously been transmitted. By doing so, SNCF R\u00e9seau and Capgemini enabled better anticipation and control of railway installations, thereby increasing their availability while simultaneously enhancing the punctuality of trains and optimizing maintenance costs. Meanwhile, by introducing real-time maintenance intervention, the partners improved engineers\u2019 responsiveness to maintenance requests, ensuring that potential issues are now handled quickly. This has also enabled SNCF R\u00e9seau to inform passengers about disruptions and the overall state of traffic.<\/p>\n\n\n\n<p>Through the Supervision NG project, the business can now collect and centralize all of its field data. The solution manages alarms while offering a real-time visualization of the entire monitored area for both supervisors and maintenance managers. This team management structure enables supervision centers to more effectively assign tasks to the appropriate engineers via mobile tablets. The application also provides precise guidance for on-site maintenance and allows communication with the supervision centers to provide an extra degree of information and estimate maintenance timelines. Finally, SNCF R\u00e9seau can now digitally process maintenance reports via the same application.<\/p>\n\n\n\n<p>In addition, the project has introduced a \u201cdata historian,\u201d which has allowed for on-the-spot analysis using the substantial amount of stored data. This system draws from a wide variety of surveillance sources. This has enabled SNCF R\u00e9seau to better anticipate potential incidents and avoid downtime on high-speed lines. Since the launch of the project, there have been no delays associated with equipment breakdowns.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-railway-customers-travel-more-reliably\">Railway customers travel more reliably<\/h3>\n\n\n\n<p>The Supervision NG solution was built collaboratively using agile methodology and with particular focus placed upon the end users\u2019 needs. Since the program\u2019s launch, SNCF R\u00e9seau and Capgemini have designed and deployed a number of digital solutions. As the work has continued, the partners have maintained a vision of business transformation and a fluid user experience. With this project, SNCF R\u00e9seau has demonstrated a commitment to innovative digital transformation in to ensure that French railways continue to function smoothly. As a result, travelers today have greater confidence than ever before in the safety and certainty of their trips. Together, the partners will continue to identify new opportunities to utilize new tools and technology to deliver optimal services.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Capgemini and SNCF R\u00e9seau collaborate to improve the maintenance and infrastructure of the national rail network in 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