Digital Experience Optimization from Capgemini

How to increase digital transactions while locking in loyalty – by delivering the experience your customers expect

Building on our proven All-Channel Experience approach for retailers, we have developed an offering to tackle this increasingly pressing challenge for any organization dealing with digital customer interaction. Backed by leading solutions from the IBM® Smarter Commerce™ Suite, best practices and our exceptional digital customer experience know-how, Digital Experience Optimization (DXO) from Capgemini allows you to make the right changes in a sustainable way and help you grow to a mature Customer Experience across all channels.