Junior Service Technician

We are looking for a dynamic Junior Service Technician to join our growing ITSM team

Capgemini’s portfolio of Infrastructure services includes a full spectrum of End-User Services, Cloud/Data Services, Service Integration offerings, and Cyber-security Services. Our unique approach to Infrastructure Services connects solutions, services and suppliers to implement integrated solutions across the IT supply chain. Our IT service management team works in close co-operation with large business clients ensuring smooth delivery of day to day IT services.

As our new Junior Service Technician, you will be involved in IT service management working with our cloud infrastructure services clients in areas such as supplier management, change management, or incident management. You will join our team of process managers and will learn from the experienced process management professionals. Your assignments contain client collaboration, assignment coordination, problem solving, reporting and continual service improvement tasks.

You might be a recent graduate or have some previous work experience. ITIL and SIAM are familiar terms to you, and you want to learn more about them in practice. You feel passioned about process development. With strong problem-solving skills, attention to detail and ambition, you feel right at home coordinating assignments independently. You are also fluent in both Finnish and English. Previous experience in IT is not a requirement, but a genuine interest towards cloud infrastructure services will help you along the way.

Why join us?

Grow with the experts and work with the top clients! Capgemini is one of the world’s foremost providers of consulting, technology and outsourcing services. You will have chance to participate major high impact IT programs that affect multiple touch points in the daily life of people. You will get our career model to support you in your career development. 

Enjoy your workday and life.  We stand out by having the nicest people in IT industry, a strong culture of helping each other and loads of flexibility to support work-life balance.

Be trusted and valued. We give our people the freedom to do their work and trust them.

How to apply

Apply by 3rd of June 2019 by clicking the Apply now-button below. Please note that we start interviewing suitable candidates already during the application period.

Contact information

We would be happy to give you more information! Please contact Taina Rantanen by phone +358 50 5544277 on Fri 17th May on 13-14 or on Thu May 23th at 14-15 – or contact her anytime by email: taina.rantanen@capgemini.com

Cannot find a suitable vacancy? Send in an open application: https://www.capgemini.com/fi-en/jobs/open-application/

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People matter, results count.



Posted on:

May 6, 2019

Experience level:


Education level:

Bachelor's degree or equivalent

Contract type:

Unlimited contract


FI Metropolitan Area


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