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Innovation Nation Summer 2018
Welcome to our summer 2018 issue of Innovation Nation. This issue focuses on the digital transformation of HR, how intelligent automation is reimagining finance for the digital age, and showcases our Guatemala deliver center, which turns 10 this year
– Anis Chenchah, CEO, Business Services
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Click here to download and subscribe to the full magazine
Digital Employee Operations practice leader, Anjali Pendlebury-Green, talks to Innovation Nation about how Capgemini’s Digital Employee Operations is helping our clients to put their employees at the heart of their business.
Anjali Pendlebury-Green, Head of Digital Employee Operations, Capgemini’s Business Services
Next-generation HR business cases reliant on the highest-possible levels of self-service don’t stack up and what to do about it.
Most organizations would agree that digital talent is important and that they are aware of the digital talent gap. However, almost half of organizations surveyed in a recent Capgemini-LinkedIn study conceded they have not taken digital talent seriously. With the ever-increasing demand for skills, this talent gap has widened, and this challenge is no longer just an HR issue, but an organization-wide phenomenon that affects all areas of the business.
Syngenta HRO head James Eastwood talks to Innovation Nation about how Capgemini has transformed Syngenta’s HR function through implementing its Digital Employee Operations solution.
Chantelle Brandt Larsen, Senior Digital Solution and Engagement Lead, Capgemini’s Business Services
How can HR communicate with people who work offline? It’s time for digital transformation to get smarter.
Warren Gouws, Director of Solution Architects, SumTotal Skillsoft
Organizations need to become agile in adapting to attracting, developing and retaining quality talent.
Anil Shadija, Senior Engagement Manager, Digital Learning Operations, Capgemini’s Business Services
A day in the life of Capgemini’s Digital Learning Operations’ teams.
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Bernard Carbone, Head of Shared Services at Goodman Fielder, sat down with Innovation Nation to discuss how Capgemini helped the organization reduce their operating costs, adopt more agile ways of working and create a leaner organization.
Customized SAP solutions empower Danfoss to transform its financial processes, streamline operations, and improve financial controls.
Capgemini deploys robotic automation to deliver enhanced business outcomes and benefits across Group Finance.
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Carole Murphy, Head of Business Transformation Services, Capgemini’s Business Services
Digital transformation of the finance function can improve transactional performance and deliver insights that create and sustain value across the entire enterprise.
What is the state of automation in the finance function? Is the finance professional stepping up to provide insights that deliver business value? And is the function itself ready to take on a more central role in their organization’s overall digital transformation? We surveyed 500 senior finance executives in Europe and North America, across five industry sectors.
Marty Borcharding, Engagement Executive, Capgemini’s Business Services
Robotic automation can create value for everyone, but it’s at its best when it’s part of a bigger story of intelligent automation transformation.
This paper summarizes discussions from roundtable client events hosted by Capgemini in London and New York on the transformative effect intelligent automation could have on the finance functions of our clients’ businesses.
Andrew Anderson, CEO, Celaton
A parallel between the way you would diagnose and cure a medical ailment and the complexities of automation and AI.
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On Capgemini Guatemala’s 10th anniversary, Head of Americas Delivery Network, Gustavo Tasner, recounts the journey to becoming a state-of-the-art delivery center, and shares his vision for the exciting road ahead.
Established in 2008, Capgemini Guatemala has grown to over 1,300 multilingual professionals, delivering services across F&A, HRO, Supply Chain, Personal Assistant-as-a-Service, and Master Data Management to both Latin and North America.
Gustavo Tasner, Head of Americas Delivery Network, Capgemini’s Business Services
No one moves forward without scoping the way ahead, and that’s exactly what we’re doing.
Alejandra Salazar, Head of HR, Capgemini Guatemala
At Capgemini Guatemala, our people are our strongest asset, and they have been shaping who we are and what we do since the Guatemala delivery center started in 2008. For this article, we asked members of our team that have been with us since the very beginning to write about what being part of Capgemini Guatemala means to them.
Not just classrooms—Capgemini Guatemala builds lives!Interview with Alejandra Salazar, Head of HR Capgemini Guatemala, and Claudia Lopez, Internal Communications, CR&S Guatemala trace the evolution of Guatemala’s CR&S journey and learn more about the of their “Building a Better Future for Children” project.
Over 300 volunteers from Capgemini Guatemala, in partnership with United Way, built five new classrooms and renovated 19 existing classrooms at Villa Verde School. This initiative was part of Capgemini Guatemala’s “Building a Better Future for Children” project that aims to improve educational conditions in the Ciudad Quetzal community.
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Adam Bujak, Head of Technology Transformation, Capgemini’s Business Services
The benefits of robotic process automation don’t just happen. What’s needed is the right kind of plan.
Tim Ulrich, Director, Technology Transformation—AI & RPA, Capgemini’s Business Services
Having a robotic workforce at your command is all well and good, but how do you get it to perform the way you want it to?
Koushik Chatterjee, Business Development Director, Capgemini’s Business Services
BPO providers with front-office consulting skills are challenging the Big 4 advisors.
Magda Matell, Senior Director, Capgemini’s Business Services
Customers never evaluate one particular interaction or experience, but look at the process as a whole.
Atul Kulshreshtha, Head of Business Services India & CBS, Capgemini’s Business Services
Our people can now submit, upload, and even approve documents on their mobile phones, eliminating the need for voluminous paper-based receipts.
Mani Agarwal, Director, Capgemini’s Business Services
Time has become the world’s most valuable commodity, and a little help from a friendly robot can go a very long way.
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Katarzyna Zolna-Boron, Marketing Professional, Capgemini’s Business Services
Being a socially responsible company means not only caring for the environment, your employees, and their families—but also the society you live, work, and operate in. Capgemini Poland’s Project Theater is a successful CR&S project that helps our people to do something important and meaningful for the local community, while developing their skills and confidence.
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