Beyond the Buzz is where Capgemini offers business audiences a set of relevant, timely articles—generally around a specific topic—written by our top thought leaders from around Capgemini on a monthly basis.
There’s a lot more at stake than hefty fines for companies that fail to meet GDPR compliance standards because reputational damage will compromise customer loyalty in untold ways. But there’s much to be gained with the GDPR, and it all starts with meeting the data privacy demands of customers headfirst. Your customers know this already, and so should you.
Perhaps more than ever before, trust is a leading driver of customer loyalty in the retail sector. Reputations that can be sunk almost instantly by a data breach may take years to recover in the fickle world of social media. But opportunities abound for visionary retailers who are willing to invest in earning their customers’ trust. Now is the time to take the plunge.
Even with farmers, large and small, data and use of digital tech are now key enablers. Meanwhile, healthcare is taking advantage of blockchain to improve patient care, privacy, and drug safety. For life science laboratories, digital saves time and money.
Whether it’s AI, robotics, or machine learning, how we adapt, combine, and apply them to our business goes beyond embracing the digital era. The very core of how we conduct commerce and interact with our customers and employees will not be the same.
Our December edition of Beyond the Buzz features a collection of articles that highlight the dynamic pace of innovation and the creative ways technology is being used—across all industries—and how this is both a challenge and opportunity for businesses.
Even as technology tries to bring customers closer, digitization in our society has led to reduced personal contact, and has implications on how our brand is represented and received. Building relationships that move past the transactional is key.
Volatile, uncertain, complex, and ambiguous. These are the factors under which a modern company needs to survive. How can an organization cope with a new paradigm that differs so much from the “planned, managed, test, and schedule” form of management?
Welcome to the September edition of BTB with our focus on the rapidly changing workplace shaped by new technologies and attitudes around where and how to be productive. Today’s workforce has plenty to offer and greater choices that matches their skills and lifestyle.
Welcome to July’s BTB where we share examples of how the world is being shaped by robots, artificial intelligence, and automation. For some, automation is the simple replacement of repetitive tasks, but for others, it can change entire business models.
Welcome to the new edition of BTB where we explore the new world of federated data security in the form of blockchain. Interest, and indeed new practical implementations of this technology will have far reaching implications.