Karen Thompson

Expert in Digital Transformation

With over 12 years of experience in operations, I currently am a principal within the Utilities team in Capgemini focusing on delivering business strategy, operational management and performance improvement, transformation program management, organisational design, process re-engineering and technology change in asset intensive organisations. I own, manage and control Capgemini’s Open Water propositions and delivery.

I specialize in the program management and delivery of open water readiness, large scale cost reduction, implementing organisational and sustainable behavioral change, operating model design, business process design, operational efficiency, front line field force effectiveness, work forecasting & planning and energy optimization.

I have further background in: commercial, planned maintenance plan design and execution, telemetry systems and remote control, business continuity and emergency planning

Karen Thompson

My experience

Head of Water @ Capgemini

Oct 2018 – Present

Principal Consultant @ Capgemini

Dec 2015 – Oct 2018

Principal @ Capgemini

Oct 2009 – Dec 2015
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