Hi! I’m Oliver from Cologne, working for Capgemini as a Salesforce consultant in the roles of subject matter expert, transformation manager and senior business analyst. I deliver solutions around data-driven CX, marketing automation, personalization and CRM. My experience covers a broad range of engagements in travel and aviation, consumer products and retail, telecommunication and automotive.
I have been working on software-based service and product development – and on CRM solutions for more than 20 years. As a certified Marketing Cloud Consultant and Pardot Specialist, I belong to a team of specialists who deliver marketing and commerce solutions for B2C and B2B areas.