Salesforce

Kyung Kim

Expert in Digital Customer Experience - CRM, Digital Transformation

I advise my clients to industry best practices & methodologies, applications, and change management by listening to their current needs and future vision, ensuring a clear roadmap. Aid in building the framework for their organization to meet and exceed their customer’s ever-increasing expectations in which they are engaged and serviced.

Kyung Kim

My experience

Manager - Digital Customer Experience - North America @ Capgemini

Nov 2018 - Present

Program Manager @ Information Technology & Services

Jun 2015 - Oct 2018

Operations Manager @ Consumer Electronics

Jun 2010 - 2014
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