Juho Känsälä

Expert in BPM, CRM, Pega, Salesforce

I help my clients to create outstanding customer experiences in sales, marketing & customer service. Leveraging the latest Customer Relationship Management (CRM) technologies, my clients can build and maintain long-lasting, winning relationships with every single customer engagement.

During my career, I have experienced CRM systems in different roles, including customer service user, sales user and administrator. Currently, I am a CRM consultant specialized in Salesforce & Pega technologies. In the Salesforce ecosystem, my strongest expertise is in Sales Cloud and Pardot – while in Pega, I master the Business Architect skillset.

In CRM implementations, I usually take the Business Analyst role, but I also like to utilize the advanced configuration abilities of Salesforce & Pega and build amazing CRM apps myself.

Juho Känsälä

My experience

Application Consultant & Business Analyst @ Capgemini

Oct 2017 - Present

CRM Specialist / Advisor @ Information Technology and Services

Jan 2017 - Present

Account Manager @ Information Technology and Services

Jan 2017 - Sept 2017

Veterinary Pharmaceutical Sales @ Pharmaceuticals

Sept 2016 - Jan 2017

Pharmaceutical Sales @ Pharmaceuticals

Jun 2016 - Aug 2016

By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.


Close cookie information