I advise my clients on CRM implementation choices. I guide them in the process of making decisions in CRM challenges to generate more business and increase customer satisfaction.Currently also P&L responsible for the Oracle Division (185 FTE).
Division Manager Oracle Solutions @ Capgemini
Principal Consultant @ Capgemini Nederland B.V.
Operations Manager Division Oracle Solutions @ Capgemini
Clustermanager BPM, OPA and Oracle Solution Architects @ Capgemini
Clustermanager CRM @ Capgemini
Managing Consultant CRM @ Capgemini