Insights & Data

Erik van Druten

Expert in AI, Customer Experience, Digital Transformation

Developing digital transformation strategies and roadmaps, and managing the execution of these type of projects for international clients forms the core of my expertise. I have a broad experience in developing and executing these strategies with our alliance partners Cloudera, Informatica, Salesforce, Temenos, Oracle and SAP.

Erik van Druten

My experience

Principal Consultant - I&D and Banking @ Capgemini

2010 - Present

Engagement Manager @ Capgemini

2010 - Present

Solution Manager - Banking @ Capgemini

2010 - 2020

Project Manager @ Capgemini

2001 to 2009

Test Manager @ Capgemini

1994 to 2000

Software Engineer @ Capgemini

1987 to 1993

Latest Publications


Positive customer experience driving customer loyalty

Erik van Druten

Banks need to adopt a true data-driven delivery of personalized products and services to...


New banking industry regulations spur competition and innovation

Erik van Druten

Regulations aimed at increasing competition and openness in the financial services industry...